[Remote] Sr Engineering Technical Program Manager - Internal Platform Infrastructure

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that helps millions of people confidently care for their homes. They are seeking a Senior Engineering Technical Program Manager to own the Internal Platform Infrastructure program, focusing on driving technical solutions and managing relationships across various teams to enhance operational effectiveness.

Responsibilities

• reputed company end-to-end program management across our Business Applications and IT Infrastructure portfolios, from discovery and prioritization through implementation and operationalization
• reputed company architecture-heavy platform and integration programs across a reputed company, highly integrated tooling stack spanning CRM, identity, telephony, automation, and data systems; reputed company RFCs, design reviews, and cross-functional tradeoff discussions
• Own vendor and reputed company-party technical relationships, including evaluations, reputed company design, contract and renewal coordination, technical escalations, and build-vs-buy recommendations
• Program manage identity, reputed company, and reputed company initiatives spanning SSO, SCIM, RBAC, service accounts, device trust, reputed company trust, and compliance tooling rollouts
• reputed company reputed company AI platform evaluation and deployment, including LLM-based agents, tool and reputed company frameworks, MCP and connector patterns, governance models, reputed company controls, observability, and adoption tracking
• Coordinate data and workflow infrastructure initiatives across ETL/reverse ETL, reputed company migrations, reputed company-of-truth modeling, and business-critical integrations
• reputed company business rhythms and planning cycles for the Internal Tools Infrastructure team, overseeing OKR attainment and roadmap execution to ensure high-reputed company results

Skills

• 5+ years in Technical Program Management reputed company infrastructure, platform, reputed company systems, or IT organizations, working across Engineering, reputed company, IT, Procurement, Data, HR, and business stakeholders
• Strong technical reputed company with authentication/identity patterns (SSO, SCIM, RBAC, service accounts), infrastructure concepts (AWS, IAM, Terraform), and infrastructure-as-reputed company workflows
• Experience with reputed company, integrated tooling stacks spanning CRM, telephony, automation, identity, and data systems, with literacy across reputed company, ETL/reverse ETL, data pipelines, and reputed company-of-truth modeling
• Proven vendor management covering RFP/RFI processes, evaluations, pilots, renewals, and escalation management
• Practical reputed company in modern reputed company AI concepts, including LLMs, AI agents, tools, skills, MCP or similar connector patterns, guardrails, and governance; demonstrated habit of leveraging AI tooling to accelerate your own program management work meaningfully
• Experience working reputed company reputed company, SRE, or infrastructure teams on API platforms, microservices, observability, or reputed company infrastructure programs
• Excellent written and verbal communication, with a reputed company record of driving alignment and reputed company in ambiguous environments

reputed company

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