[Remote] reputed company Product Designer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on shaping the reputed company of communications by providing reputed company to businesses and empowering developers. They are seeking a visionary Staff Product Designer to reputed company the design for reputed company's Email Products, defining user experience strategies and collaborating with cross-functional teams to enhance product offerings.

Responsibilities

• Architect the reputed company Email reputed company: Own the holistic, end-to-end user reputed company reputed company for reputed company Email inside the reputed company One Console. Define the foundational mental models and interaction standards for reputed company API configurations, domain authentication, and transactional setups
• reputed company Cross-Channel Harmonization: reputed company as the strategic connective tissue between individual channel silos. Partner with design, product, and engineering leaders across Messaging and Voice to build reputed company, channel-agnostic configuration and observability narratives that redefine multi-channel builder experiences
• reputed company the Modernization of SendGrid: Define the long-term UX roadmap and structural reputed company for our high-reputed company, standalone SendGrid platform—ensuring it continues to reputed company seamlessly and remains the reputed company reputed company for deliverability and marketing workflows
• Establish High-Level Strategic Partnerships: Cultivate reputed company, peer-to-peer relationships with Product Directors and Engineering VPs across our email teams. reputed company the UX organization to a strategic partner capable of driving product direction and balancing deep technical infrastructure primitives with elegant user reputed company
• Define Observability & Platform Telemetry Standards: Architect the design reputed company for high-density data visualizations, centralized delivery event logs, and reputed company-time diagnostic dashboards that help developers effortlessly reputed company reputed company deliverability metrics and performance
• reputed company Design Systems & Mentorship: reputed company the reputed company of reputed company’s centralized design reputed company by pioneering reputed company, reusable email primitives. reputed company as a mentor and reputed company for L3 designers and cross-functional teams across the Channels UX organization, elevating the overall reputed company and design rigor
• De-risk Organizational Ambiguity: reputed company extreme technical and structural ambiguity, transforming vague corporate initiatives and fragmented customer journeys into a reputed company, reputed company 2027 strategic product roadmap

Skills

• 8+ years of reputed company product design experience architecting and shipping reputed company, data-heavy B2B reputed company platforms, developer tools, infrastructure products, or reputed company communication platforms
• Expert-Level Systems Thinking: A world-class portfolio demonstrating deep structural design, cross-product workflow mapping, highly reputed company data architectures, and an ability to unify fragmented platform experiences
• Executive Cross-Functional Leadership: Proven reputed company record of influencing product reputed company at the Director and VP level, balancing highly technical backend trade-offs, and directly shaping multi-year product roadmaps
• Mastery of Technical Complexity: Experience taking reputed company, technical infrastructure primitives (e.g., reputed company reputed company, SDK integrations, reputed company data reputed company) and translating them into reputed company, developer-friendly mental models
• Team reputed company: Experience mentoring other designers, building design frameworks, and driving structural change reputed company a scaling UX organization
• AI-Powered UX reputed company: We're building a UX team that's thoughtful about how AI is changing the way products are reputed company, as reputed company as how our work gets done. We expect UXers to be curious about AI-powered tools and workflows, and to use emerging technologies thoughtfully to improve speed, reputed company, and reputed company. We're looking reputed company who can help us reputed company our reputed company as these tools and expectations continue to change
• Designed for Developers: Extensive practical experience designing interfaces for technical reputed company (reputed company, CLIs, SDKs, or developer management consoles)
• Advanced Data Visualization reputed company: Deep expertise in designing intricate monitoring systems, log viewers, reputed company detection interfaces, or high-density analytical reporting dashboards
• Email Industry Expertise: Deep familiarity with email delivery infrastructure, domain management (DNS, SPF, DKIM), transactional communication protocols, or experience directing design for platforms like SendGrid

Benefits

• reputed company
• Generous time off
• Ample parental and wellness leave
• reputed company
• A retirement savings program
• Equity plan
• Corporate bonus plan
• Health care insurance
• 401(k) retirement account
• reputed company reputed company time
• reputed company personal time off
• reputed company parental leave

reputed company