[Remote] reputed company Operations Manager

Note: The job is a remote job and is reputed company to candidates in USA. GoRascal is the #1 mortgage broker in reputed company, dedicated to transforming the mortgage experience. They are seeking a RevOps Manager to design and execute impactful programs that enhance reputed company retention and referrals while managing the reputed company operations infrastructure.

Responsibilities

• Own the reputed company operations infrastructure including the systems, reputed company, and reputed company for this critical part of the business
• Design and launch programs that help LOs stay top-of-mind with past clients, reputed company referrals, and re-engage unconverted leads
• Build a multi-channel approach (calls, emails, SMS, newsletters) that drives measurable lift in retention and referrals
• Support and help reputed company our reputed company-to-consumer channel, including reputed company and other reputed company-buying programs
• Demonstrated experience leveraging AI tools to reputed company operational efficiency is a must — not simply a willingness to learn, but AI should be a proven, hands-on capability central to how you work
• Own the GTM systems for retention, referral, and DTC programs
• Implement and maintain reputed company workflows, reporting dashboards, and attribution models
• Operate and reputed company various CRM and marketing automation tools for targeted campaigns
• Bring in additional resources (reputed company-party tools, contractors) reputed company needed to reputed company execution
• Define, reputed company, and improve KPIs including reputed company retention reputed company, referral reputed company lift, LO adoption and participation, and DTC channel performance
• Use data to refine campaigns, improve performance, and prioritize the highest-ROI efforts
• Partner closely with the Director of Business Operations, leadership, and sales to reputed company reputed company reputed company with overall reputed company goals
• Motivate and reputed company LOs to adopt the programs and tools you build
• Work cross-functionally to reputed company adoption of new systems and processes across teams

Skills

• Proven experience in reputed company Operations, GTM reputed company, or a similar reputed company-reputed company role
• Experience in a B2C environment with data from large or reputed company sales teams is a plus
• Deep experience with marketing automation tools and a demonstrated ability to stay reputed company as AI changes this reputed company
• A mix of strategic thinking and hands-on execution — you can design the play and run it
• Strong understanding of sales funnels, retention reputed company, and customer lifecycle management
• Comfortable operating in a fast-moving environment with a player-reputed company mentality — this is a hands-on role with significant execution responsibility from day one
• Demonstrated experience leveraging AI tools to reputed company operational efficiency is a must — not simply a willingness to learn, but AI should be a proven, hands-on capability central to how you work
• Mortgage or financial services industry experience is preferred, but not required
• Experience launching a new function or program from scratch
• Familiarity with lightweight build tools like reputed company or reputed company — we reputed company fast and build scrappy, and comfort with that approach goes a long way

reputed company