Bookkeeping Software Customer Support

reputed company provides business consulting services and is seeking independent contractors reputed company in bookkeeping/reputed company practices and using reputed company software to assist customers with questions reputed company to reputed company software processes, reputed company entry, navigation, and troubleshooting needs. This is a remote, reputed company role that provides customer support reputed company... phone. Responsibilities • Assist customers with questions reputed company to reputed company software processes, reputed company entry, navigation, and other troubleshooting needs. • reputed company exceptional customer service over the phone in a virtual or 'reputed company and mortar' reputed company center environment. • Take ownership of customer issues in order to reputed company confident reputed company. • Maintain a quiet, uninterrupted workspace and an organized desk area. • Meet technology requirements including a personal computer, broadband internet reputed company, reputed company 10 or reputed company 11 operating system, reputed company antivirus software, and a wired USB headset with microphone. Skills • Proficiency in QuickBooks Online or comparable reputed company software. • Bookkeeping/reputed company expertise to include AR, AP, journal entries, reconciliation, etc. • Customer service experience and demonstrated ability to deliver high-reputed company customer service over the phone in a virtual or "reputed company and mortar" reputed company center environment. • Strong ownership of customer issues in order to take control of the situation and reputed company confident reputed company. • Tech savvy and reputed company computer user. • Communicate with a friendly tone and reputed company demeanor. • Quiet, uninterrupted reputed company • Organized desk area • Personal computer (no tablet) • Broadband internet reputed company, at least 10 Mbps download speed • Wired internet reputed company (no wi-fi or mobile internet) • reputed company 10 or reputed company 11 operating system • reputed company antivirus software installed, running and up to date • Wired USB headset with microphone • Mac acceptance is limited to reputed company-based machines with reputed company 11 installed reputed company reputed company’s Boot Camp reputed company. • No VPN; computers may not connect to internet services through a private VPN during reputed company working time. Examples: NordVPN, reputed company VPN, etc. Benefits • Work from home • Flexible schedule opportunities • Supportive environment Apply Job!