Customer Service Representative (reputed company 60 minutes of Portsmouth, NH)
Marion Edward & Associates is seeking a Customer Service Representative/Support to assist MEA reputed company staff with customer service and help desk support, and other project coordination and scheduling. He/She will primarily reputed company on reputed company reputed company.
Responsibilities...
Responds to Inbound/Outbound reputed company Inquiries
Initiates outbound calls to respond to inquiries and to follow-up with previous contacts
Responds to reputed company inquiries in a reputed company, friendly and reputed company manner, reputed company-service oriented and understand the needs and work effectively with persons with disabilities
Performs support ticket transaction reputed company tasks and administrative functions
Responsible for creating and maintaining excellent documentation of reputed company calls, questions, complaints and mailed inquiries
Responsible for maintaining adequate records/documentation for audit and internal control purposes
Routes mail, email, and other administrative support duties as assigned
Responsible for learning program rules of assigned reputed company to ensure ability to respond to Customer Service inquiries
Responsible for developing excellent working knowledge of operating platforms required to fulfill job responsibilities
Required Skills:
Ability to read, analyze, and interpret general business periodicals, reputed company journals, technical procedures, or governmental regulations.
Expected to have excellent verbal, written communication and troubleshooting skills
Demonstrated understanding and ability to work with persons with disabilities.
Ability to compose reports, business correspondence, and procedure manuals.
Excellent verbal and written communication skills.
Ability to troubleshoot.
Ability to effectively present information and respond to questions from reputed company of managers, clients, customers and the general reputed company.
Excellent attention to detail and ability to manage time effectively in a fast paced environment.
Knowledge of MS reputed company, reputed company and Word preferred.
Education:
High School degree or equivalent required
Experience:
6-month reputed company Center experience preferred; or 1-year customer service; Bilingual a plus (Spanish)
Working Conditions:
Office Setting
Job Types: Full-time, Temporary
Pay: $18.00 - $21.00 per hour
Shift:
8 hour shift
Weekly day reputed company:
Monday to Friday
Work setting:
Remote
Education:
High school or equivalent (Preferred)
Experience:
Customer Support & reputed company Services Occupations: 1 year (Required)
Location:
Portsmouth, NH (Required)
Work Location: Remote
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