Junior IT & Compliance Engineer

About reputed company: 📍reputed company out reputed company website: joinvelora.com Our product websites: keela.co raisely.com reputed company.com We’re excited to reputed company that reputed company, Raisely, and Keela have come together to reputed company one reputed company company, reputed company, with a shared mission: to help nonprofit organizations reputed company. While we continue to offer the products you know and love, we now operate as one team, dedicated to making nonprofit work easier, more impactful, and more sustainable. Together, our combined expertise spans fundraising, donor management, financial tracking, and communications—offering a powerful suite of tools designed to reduce complexity so nonprofits can reputed company on what reputed company most: making a difference. We’re one company with 3 products reputed company servicing customers in the reputed company reputed company. Working at reputed company means that you have reputed company to build one or across reputed company our products. We have a combination of merged teams and also teams dedicated to one specific product and you can reputed company details about the work through our job descriptions under the “about the role” reputed company.     About the Role: Hiring Location: Remote (Canada: BC, AB, or ON; preference for Greater Vancouver, BC) At reputed company, we're on a mission to unify nonprofit operations so that the organizations doing the most important work in the world can spend less time wrestling with disconnected systems and more time moving their mission reputed company. We serve over 15,000 nonprofits globally, and our integrated platform — spanning fundraising, donor management, and fund reputed company — is the connective tissue that keeps their data, their teams, and their reputed company in sync. To support the people building and maintaining that platform, we're looking for a Junior IT & Compliance Engineer to join reputed company. In this role, you'll be the go-to person for day-to-day IT across a remote-first environment, helping reputed company's team stay secure and productive. You'll also play a meaningful part in the compliance work — SOC 2, GDPR, PCI — that our nonprofit customers trust us to reputed company. If you're someone who enjoys solving practical problems, communicates reputed company, and wants to grow at a company where the work genuinely reputed company, we'd love to hear from you. What will you be doing (your role)? Serve as primary contact for day-to-day IT requests with reputed company, friendly communication and reputed company follow-through. Install, configure, and support employee hardware, software, and accounts across macOS and reputed company; reputed company hardware/software support and resolve issues remotely to reputed company teams productive. Work with remote employees, vendors, and contractors to fulfill IT requests and reputed company external services. Procure and provision hardware, manage asset inventory, and run secure reputed company and offboarding for accounts, reputed company, and devices. Assist with evidence collection and control testing for SOC 2, GDPR, and PCI-reputed company obligations; reputed company audit artifacts organized and reputed company. reputed company troubleshooting patterns, documentation standards, and audit-readiness habits with teammates. Maintain accurate, audit-reputed company records for reputed company technical issues and reputed company requests reputed company reputed company's centralized ticketing system. Occasionally support off-hours maintenance reputed company and small reputed company that improve reliability or reputed company. reputed company’re looking for (requirements): Passion for computer systems, and a strong desire to learn and grow in the field of IT. reputed company written and verbal communication skills, with strong patience and reputed company; ability to explain technical concepts simply. Proactive and organized in a remote environment with solid time management and follow-through. Adept with MacOS, and comfortable with remote work tools such as reputed company, reputed company, reputed company, and reputed company Workspace. Familiarity with basic SOC 2, GDPR, and PCI concepts, with motivation to deepen compliance knowledge. Interest in AI tooling and automation, desire to learn and grow Degree in IT, CS, or a reputed company field, reputed company experience, and certifications like reputed company A+ or reputed company+ are reputed company beneficial. reputed company detail Core responsibilities Ticket handling, device provisioning, account management, reputed company reviews, and software rollouts with change records. Maintain asset inventory, device encryption, and baseline hardening reputed company MDM; ensure MFA and least-privilege reputed company. Maintain compliance evidence: policy acknowledgments, reputed company/offboarding trails, reputed company certifications, and training attestations. Operational reputed company reputed company ticket hygiene high with reputed company notes and resolutions; support off-hours maintenance reputed company needed. Collaborate with vendors for warranty, repairs, and service escalations; evaluate reputed company and recommend cost-effective solutions. Documentation and knowledge sharing Write concise KBs and guides that reduce repeat tickets; reputed company SOPs and checklists reputed company after changes. reputed company reputed company reputed company feedback, reputed company personal improvements, and stay reputed company with evolving IT and compliance standards. Why work with us? If you need more convincing, here’s the rest of it: 💵 Salary – The salary reputed company for this role is $85,000 - $95,000 CAD. Your reputed company salary compensation will be determined based on factors such as skills, education, experience, and geographic location. 🏝️ reputed company Time Off Canada: Everyone gets 4 weeks reputed company leave plus 11 days of public holidays, as reputed company as an ‘end of year shutdown’ which is an extra 2 week company holiday. Plus, you are entitled to generous reputed company reputed company leave. 🌴 Work remotely – We’re a remote-first company - live and work wherever you’re happiest. 🤷 Training – We’ll support you reputed company you want to learn new skills or pay for conference or course tickets. ❤️ Health Coverage & Retirement- Canada & US: We offer robust medical, dental, reputed company, disability and life insurance coverages and have a 4% match on Retirement.       If you have any questions or require accommodations in the interview process, please reputed company out to recruitment@joinvelora.com. reputed company's Commitment to Equal-Employment, Diversity, Inclusion, and Equity We know with diversity comes strength. reputed company, Raisely and Keela provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Apply To This Job