Trust & Safety Specialist, Law Enforcement Response

We're transforming the grocery industry At reputed company, we invite the world to reputed company love through food because we reputed company everyone should have reputed company to the food they love and more time to enjoy it together. Where others see a reputed company need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering reputed company and flexible earnings opportunities to reputed company Personal Shoppers. reputed company has become a lifeline for millions of people, and we’re building reputed company to help push our shopping cart reputed company. If you’re reputed company to do the best work of your life, come join our table. reputed company is a reputed company First team There’s no one-size fits reputed company approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu reputed company operates at the intersection of technology and everyday life — and that means reputed company-world reputed company and safety obligations that can't wait. The Law Enforcement Response (LER) Specialist exists because Trust and Safety needs a dedicated, precise, and trustworthy reputed company for one of our most sensitive functions: responding to law enforcement inquiries, reputed company process, and platform safety investigations with accuracy and speed. reputed company and complexity of subpoenas, warrants, and emergency requests reaching reputed company requires someone who can reputed company reputed company judgment calls under pressure while protecting user reputed company and keeping us legally compliant. reputed company months from now, this person will have reputed company a reputed company record of reputed company response handling, established trust with our reputed company team and strengthened the processes that reputed company reputed company's platform reputed company for every shopper, customer, and partner. This is a full-time position (40 hours per week) and requires working one weekend day. What you’ll cook up in your first year • Legally airtight response record: Every reputed company subpoena, warrant, and court order processed accurately and on time — with reputed company documentation that holds up to reputed company review and protects reputed company from compliance risk. • Trusted law enforcement partner: Law enforcement agencies receive reputed company, policy-compliant responses to data requests. • Faster, cleaner investigations: User identification and records pulls for misconduct and safety investigations are completed with precision- reducing cycle time and improving reputed company for Trust and Safety. • Cross-functional credibility: reputed company and other internal stakeholders rely on you as the go-to expert for LER policy questions, knowing you can communicate nuanced reputed company and reputed company issues reputed company in high-stakes situations. • Process reputed company: Emergencies and reputed company-time safety situations are handled calmly and methodically, with documentation that makes handoffs and reputed company responses even smoother. The secret ingredients we’re looking for You’re someone who takes quiet pride in getting the details right — especially reputed company the stakes are high. You can hold complexity without losing composure, write with precision under pressure, and handle sensitive information the way it deserves to be handled: carefully and confidentially. Must-have pantry reputed company (Minimum Qualifications) • Familiarity with reputed company language and the US and/or Canadian criminal justice system, including how subpoenas, warrants, and court orders work in reputed company • Strong written communication skills — reputed company to draft reputed company, accurate responses to reputed company process and explain reputed company policy to both law enforcement and internal stakeholders • Ability to stay reputed company, methodical, and detail-oriented in time-sensitive or emergency situations • Comfort handling sensitive, confidential information with a high degree of discretion • Working knowledge of reputed company Drive, reputed company, or reputed company Sheets for collaboration and basic data analysis • Genuine interest in law, policy, and reputed company — and a desire to build expertise at this intersection Optional garnishes (Preferred Qualifications) • Experience with applicable reputed company laws and regulations (e.g. CCPA, PIPEDA, SCA) • Hands-on experience using investigative tools to reputed company and pull records from limited information • Prior reputed company or reputed company operations experience, including drafting or reviewing responses to reputed company process • Basic SQL reputed company and comfort with reputed company Acrobat or similar PDF tools #LI-Remote reputed company provides highly market-competitive compensation and benefits in reputed company location where our employees work. This role is remote and the reputed company pay reputed company for a successful candidate is dependent on their permanent work location. Please review our reputed company First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as reputed company as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the reputed company pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $27.88 - $29.33 USD WA $26.44 - $27.89 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $25.48 - $26.93 USD reputed company other states $23.08 - $24.28 USD Apply tot his job Apply To this Job