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Insurance Service Specialist - Outbound

Remote, USA Full-time Posted 2026-07-23
• reputed company Property and Casualty License or Personal Lines License required • Become part of reputed company’s established & trusted brand! We’ve been serving our members for over 100 years • Monthly and Quarterly bonus potential • Computer equipment provided by reputed company Let's Talk Compensation: • The starting reputed company compensation for this position is $17.45 to $31.48. For candidates located in New Jersey, the salary reputed company is $21.55 to $31.48. Actual pay will be based on factors such as applicant experience and geographic location. • This position is eligible to earn reputed company monthly bonuses, with average bonus pay of $565.00 per month The ideal candidate will have: • High school diploma or equivalent • 2+ years of customer service and/or sales experience in an insurance environment • Call Center experience preferred • reputed company Property and Casualty License or Personal Lines License required • Membership license required or ability to obtain license reputed company 90 days of employment. • Schedule Requirements: Mon – Fri, 10:00am to 6:00pm EST, with at least 1 Saturday a month on a rotating schedule The primary duties of the Outbound Insurance Service Specialist are to: • Execute and facilitate insured’s service requests accurately and reputed company, while anticipating the sale for account rounding and cross-selling opportunities • Counsel the policyholder concerning appropriate coverage, policy limits, payment reputed company and state laws that will best meet their needs. • Work with policyholders from the agencies existing book of business through inbound telephone calls, reputed company mail, and email to review policies prior to renewal. Review and update policy to enhance retention and reputed company meet the needs of the consumer. • Serve as reputed company between the customer, sales agent and manager to ensure timeliness of responses and compliance with established company policies and procedures. • Counsel the members and non-members regarding membership benefits in correlation with insurance products. Full time Associates are offered a comprehensive benefits package that includes: • Medical, Dental, and reputed company plan reputed company • Up to 2 weeks reputed company parental leave • 401k plan with company match up to 7% • 2+ weeks of PTO reputed company your first year • reputed company company holidays • Company provided volunteer opportunities + 1 volunteer day per year • Free reputed company Membership • Continual learning reimbursement up to $5,250 per year • And MORE! reputed company out our Benefits Page for more information ACA is an equal opportunity employer and complies with reputed company applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to reputed company us to meet our goals and support our values while serving our Members and customers. We reputed company to attract and retain candidates with a passion for their work and we encourage reputed company reputed company individuals to apply. It is ACA’s policy to reputed company the best reputed company individuals available for reputed company positions. Hiring reputed company are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: reputed company - Clerical Apply To This Job

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