Remote Customer Service Representative
**Summary Description**
Are you passionate about customer service and seeking a flexible, remote opportunity? We're looking for a personable, detail-oriented individual to join our team and provide top-notch service through phone calls, emails, and live chat.
*Compensation and Benefits...
- Competitive salary
- Flexible work hours
- Remote work opportunity
- Inclusive and welcoming environment
- Accommodations available during the application process
*Why you should apply for this position today**
- Make a positive difference in people's lives every day
- Join a dynamic team dedicated to providing excellent service
- Remote work allows for flexibility and work from anywhere
*Skills**
- Excellent communication skills
- Customer service experience
- Strong problem-solving abilities
- Efficient data entry
- Ability to multitask and prioritize effectively
- Proficiency in English
- Sales or outbound calling experience is a plus
*Responsibilities**
- Handling customer inquiries through various channels
- Providing detailed information about products and services
- Assisting with orders, payments, and returns
- Resolving customer issues with empathy and timeliness
- Maintaining accurate database records
- Recommending tailored solutions to meet customer needs
- Identifying upsell opportunities to enhance the customer experience
*Qualifications**
- High school diploma or equivalent (required)
- At least 5 years of experience in customer service, live chat, and data entry (required)
- Fluent in English (required)
*Similar Occupations / Job Titles that would be a great fit for this role**
- Customer Support Specialist
- Customer Care Representative
- Remote Customer Experience Associate
*Education Requirements**
High school diploma or equivalent
*Education Requirements Credential Category**
N/A
*Experience Requirements**
Minimum of 5 years of experience in customer service, live chat, and data entry
*Why someone should work in New York, NY**
New York, NY is a vibrant and diverse city with endless opportunities for personal and professional growth. It offers a bustling environment with a rich cultural scene, world-class dining options, and unparalleled career prospects. Working in New York provides access to a global network of industry leaders and a vibrant community of like-minded individuals
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