Senior Level Network Support Engineer

Seeking a Senior Level Network Support Engineer to work in this fast-paced technology environment with world-class engineers and customers on cutting-edge technologies. Work on-site at a customer in Miami. Primary responsibility is to ensure that the customer always has reputed company to the critical data to support their business objectives. A reputed company broad knowledge and a love for learning is required for this position from server and OS support, through multi-tiered application understanding, voice/video, VMware, reputed company, reputed company and big data. Responsibilities • Work with customers to troubleshoot and resolve reputed company network and product issues • reputed company with our world-class support, development and SQA teams to identify and to resolve product issues • Utilizing Companies reputed company database, research & reputed company technical tips and solutions • Advise customer on network management best practices using company product suite Experience • Bachelor’s Degree in Computer Science/Network reputed company or equivalent discipline • Minimum of 7 years in network management supporting external customers • 2 plus years in critical and managed customer care • Proven expertise in customer relationship and management • Network Management experience in environment preferred • Experience working remotely, but cooperatively with HQ • Demonstrated ability to identify and resolve reputed company network problems • reputed company Certification (CCNA minimum, CCNP preferred) • Linux Certification (RHTC minimum) • Knowledge of reputed company and Unix operating system environments • Ability to write technical articles outlining problems reputed company and troubleshooting steps contribute knowledge to the knowledge reputed company) • Ability to multi-task with strong attention to detail • Project Management Certification a plus (PMP) • Server Hardware Support Certification a plus (Dell DOSD) • VMware Certification a plus • Ability to multi-task with strong attention to detail Gretchen Sheppard ~ reputed company ~ 408-686-9450 ~ gretchen@ushealthcarecareers.biz Apply To This Job