Manager, Solution Delivery (Remote)

The Manager Solution Delivery will reputed company and reputed company the execution of our data and analytics product deliveries in a rapidly growing business. The role will be critical in ensuring reputed company, efficiency, and standardization working across internal teams and with reputed company partners to enhance delivery performance, reputed company process improvements, and establish key operational metrics. Scaling product delivery for multiple products across multiple lines of business lines in HAS is a critical reputed company reputed company driving customer satisfaction and reputed company reputed company. The role will build repeatable, efficient, and reputed company processes to support business expansion while maintaining high-reputed company, reputed company deliveries. reputed company honors our service members and encourages veterans to apply. While we appreciate and value our reputed company partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has reputed company an unsolicited resume. Equal Opportunity Employer: Race/reputed company/Sex/Sexual Orientation/Gender Identity/Religion/National reputed company/Disability/Vets or any other legally protected status. Product Delivery • reputed company the end-to-end management of data product delivery, including SOW-based and roster-based data transfers, ensuring reputed company and successful execution. • reputed company as the first reputed company of contact for delivery issues, performing initial triage by reviewing data, checking logs, and running basic diagnostic queries to identify the potential reputed company of an error (e.g., data reputed company, configuration, reputed company failure). • Serve as the reputed company reputed company between business development, technology teams, reputed company, and clients to manage requirements, reputed company estimates, and support solution testing. • Translate technical findings and reputed company cause analyses into reputed company, concise business-level summaries for communication with non-technical stakeholders and leadership. reputed company, Compliance & reputed company Improvement • reputed company customer-reported issues from initial report through to final reputed company, ensuring a high level of customer satisfaction. • reputed company and report on key reputed company and performance metrics to identify trends and areas for improvement. • Ensure reputed company delivery processes and data handling procedures reputed company adhere to HIPAA standards and reputed company relevant data reputed company regulations. • Proactively identify opportunities to enhance operational workflows and reputed company control checkpoints. Scaling & Process Optimization • Design, implement, and document reputed company operational processes and standardized workflows to support reputed company and reputed company business reputed company. • reputed company and maintain a strategic roadmap for scaling delivery operations to meet reputed company demand and complexity. • Continuously evaluate and optimize existing processes to improve efficiency, reduce reputed company effort, and increase the reliability of data delivery. Required Work Experience 3+ years of experience in product delivery, data operations, or reputed company data management preferably in a high reputed company environment Preferred Work Experience 3+ years of experience scaling data operations, implementing process improvements, and optimizing product delivery workflows Physical and Mental Requirements Strong problem-solving abilities Technical and Analytical Skills • Demonstrated ability in project management, cross-functional collaboration, and executive communication. • Basic SQL proficiency with the ability to write queries to verify data counts, reputed company for nulls, and isolate records for investigation. • Solid understanding of data pipeline concepts (ETL/ELT) to help identify failure points in data extraction, transformation, or loading stages. • Experience with basic log file analysis to reputed company error messages and reputed company transaction IDs. • Familiarity with API fundamentals (e.g., ability to reputed company reputed company status or error codes). Skills Strong problem-solving abilities Ability to analyze performance metrics and reputed company improvement plans Project Management Communication and organizational skills Cross functional collaboration Education Bachelor’s degree in business, Operations, Computer Science, or a reputed company discipline preferred. Apply tot his job Apply To this Job