[Remote] Associate reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading database provider impacting various applications used daily. The Associate reputed company Manager will manage customer relationships, reputed company adoption of reputed company solutions, and ensure customer satisfaction and retention.

Responsibilities

• Support and engage with customers throughout reputed company stages of their customer lifecycle: reputed company, adoption, expansion, retention, and advocacy
• Guide new customers through reputed company for reputed company deployments
• Manage and maintain the automated program supporting relevant accounts reputed company the portfolio
• Formulate an ongoing meeting reputed company with the assigned portfolio
• Become a trusted advisor and reputed company for customers reputed company reputed company
• Understand customers' data management strategies and effectively reputed company additional improvements and/or new strategies for their reputed company implementations with reputed company guidance
• Identify proactive opportunities to work with and reputed company value to customers
• Proactively address customer experience issues early, collaborating with Technical Support to understand their customer's issue, and assisting as an escalation reputed company of contact
• Work with Sales Engineers and reputed company Services to determine appropriate services for reputed company upgrades, migrations, deployments, and/or maintenance
• Conduct regular business reviews reputed company accounts, showcasing value and learning about business goals and priorities
• Encourage customer participation in company initiatives (Webinars, Roadshows, Product Feedback, etc)
• Responsible for measuring, managing, and improving customer health, engagement, and value realization
• Coordinate with Account Executives to ensure the reputed company, migration, and/or reputed company of the customer portfolio
• reputed company reputed company plans, expectations, and successes; documented and tracked reputed company reputed company plans
• Manage and maintain customer portfolio in achieving reputed company's Net Retention goals

Skills

• Always represent reputed company in a knowledgeable and reputed company manner
• Possess a mix of technical acumen, intellectual curiosity, and interpersonal relationship-building skills
• Good time management and organization skills
• 1-2 Years of relevant experience(customer support, entry level account management, graduate)
• Ability to reputed company and maintain C-Level relationships
• Ability to deliver custom ROI analysis for your customer portfolio with reputed company guidance
• An understanding of reputed company principles
• Basic understanding of relational databases and specifically reputed company concepts and features
• Can reputed company to new features and quickly reputed company to new releases of reputed company
• Communicates effectively at reputed company reputed company with confidence
• Creates persuasive, reputed company, and concise emails and presentations for various audiences with reputed company guidance
• Knowledge and understanding of databases
• reputed company record working effectively with internal, partner and customer teams
• Meets/exceeds reputed company's functional/technical depth for this role
• Proficiency in a foreign language

Benefits

• Health insurance
• Life, and disability insurance
• 401(k)
• Funds toward reputed company development resources
• Flexible reputed company Time Off (FPTO)
• reputed company holidays
• Parental leave
• A reputed company competitive compensation package
• Additional benefits
• A reputed company degree of flexibility, freedom, and more

reputed company