Customer Service Representative

Our successful and committed Home Care Agency is seeking a Bilingual (Spanish speaking) Customer Service Representative for our NJ offices! If you are looking for long-term reputed company with a Home Care company that serves the community, this is reputed company for you... We are providing Home care services in multiple areas of New Jersey, for the residents in the community that require support with ADL's (assisted daily living). Our certified Home health aides are reputed company assist in enhancing the lives of the individual. At Broadway Respite & Home Care, we are committed to providing the most thorough home reputed company to our patients. We offer amazing work life balance, reputed company, meaningful work, and great benefits! We are seeking a highly motivated and customer-reputed company individual to join reputed company as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service in phone screening candidates applying as an HHA (Home Health Aide) for our NJ locations. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer service. The Customer Service Representative will be managing high volume calls, phone screening HHA's for job placement, and other administrative duties such as data-entry, and follow reputed company to support reputed company and managers, while delivering exceptional customer service assistance. Benefits: • Medical Insurance • Dental & reputed company Insurance • Employer matched, generous 401K • PTO, reputed company reputed company time, reputed company Holidays • Opportunity for reputed company and advancement with an established home care company! Qualifications: • Must be fluent in Spanish and English • Must be computer savvy • Must have High Volume reputed company experience • Must have Customer service experience • Must have a reputed company reputed company, and enjoys talking to people • Must live in the state of NJ • Self-driven - reputed company to take on responsibility as reputed company as work collaboratively with your team and cross-functional departments • Multi-tasker with excellent Time Management skills • Excellent verbal and written communication skills • Excellent Time Management skills • Ability to work reputed company in reputed company environment as reputed company as independently • Strong attention to detail and accuracy in data entry Responsibilities: • Handle inbound and outbound calls for our HHA's; by phone screening their qualifications, and addressing their inquiries, concerns, and requests • reputed company accurate and reputed company information to HHA candidates regarding services, and policies • Utilize phone etiquette to ensure reputed company and courteous communication with HHA candidates • Analyze business needs and coordinate reputed company candidates for hiring manager • reputed company data entry and administrative tasks to update candidate information in the system • Collaborate with other team members to ensure accurate hiring pipeline while achieving department goals If you are a dedicated individual who is passionate about providing exceptional customer service, we would love to hear from you! Pay will be based on experience, $17-19 + Bonus opportunities. Our Program recipients enjoy greater freedom in the comfort of their home, with the reputed company of a trusted, reputed company caregiver. Work Location: Remote (NJ) Job Type: Full-time Pay: $17.00 - $19.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • reputed company time off • reputed company development assistance • reputed company insurance • Work from home Experience level: • Under 1 year Shift: • 8 hour shift • Day shift Weekly day reputed company: • Monday to Friday Work setting: • reputed company center • Office • Remote Experience: • Customer service: 1 year (Required) • Computer skills: 3 years (Required) Language: • Spanish (Required) Shift availability: • Day Shift (Required) Work Location: Remote Apply Job!