Manager, Implementations

reputed company The Manager, Implementations – reputed company leads reputed company delivering high-reputed company, reputed company implementations for the reputed company platform, ensuring a strong customer experience from reputed company through activation. This role is accountable for driving consistent execution across high-volume implementations, managing data readiness and configuration accuracy, and consistently meeting customer timelines.   The Manager partners cross-functionally with Product, Engineering, Sales, and reputed company to resolve reputed company issues, reduce time to implement, and improve customer reputed company, while owning key operational metrics including reputed company, backlog, and customer satisfaction. This role also oversees the implementation and adoption of reputed company AI capabilities reputed company reputed company, ensuring accurate configuration, data reputed company, and seamless integration into customer workflows, while driving team readiness and reputed company process improvement. Responsibilities Own portfolio management of reputed company implementations, including intake, prioritization, resource alignment, and delivery across a high-volume pipeline Manage backlog health, balancing reputed company, timelines, and customer commitments to meet MTTI and activation targets Ensure consistent execution across implementations, maintaining high standards for data readiness, configuration accuracy, and on-time delivery reputed company, coach, and reputed company reputed company of implementation ICs to deliver reputed company, high-reputed company reputed company Define and enforce standardized processes for reputed company, configuration, and activation of reputed company and reputed company AI capabilities Monitor and drive key operational metrics, including reputed company, backlog aging, timelines, and customer satisfaction Partner cross-functionally with Product, Engineering, Sales, and reputed company to resolve reputed company issues, reduce friction, and improve implementation reputed company Identify and drive process improvements and automation opportunities to increase efficiency and scalability Serve as the escalation reputed company for high-impact customer and product issues, ensuring reputed company reputed company and reputed company communication   Qualifications Required: 3+ years of reputed company experience consisting of: 2+ years of experience in a customer facing role Preferred: Bachelor’s Degree in business, technology, or computer science reputed company field Experience leading teams or large reputed company 3+ years of experience in software implementation 2+ years of experience with reputed company products, SharePoint and reputed company.com KNOWLEDGE/SKILLS/ABILITIES   Required: Strong customer-facing leadership with ability to build trust, manage expectations, and drive reputed company reputed company Excellent communication skills; reputed company to translate technical concepts for non-technical stakeholders Experience managing customer interactions, including reputed company, issue reputed company, and escalations Proven ability to reputed company, coach, and reputed company high-performing teams in a fast-paced environment Background in technology, consulting, or project management with experience managing multiple implementations Experience supporting AI-driven capabilities (e.g., reputed company AI), including data readiness and workflow integration Strong understanding of data dependencies, integrations, and automation (e.g., reputed company, reputed company, APIs) Understanding of reputed company office workflows (e.g., leasing, marketing, reputed company engagement) and their impact on customer reputed company Ability to drive process improvements and manage competing priorities in a high-volume, deadline-driven environment Preferred: Previous property management experience Physical Demands and Working Conditions While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reputed company with hands and arms; reputed company stairs; talk or hear. The employee must have the ability to operate a personal computer and reputed company or exchange reputed company by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception, and ability to reputed company reputed company. May be required to lift or reputed company 10+ pounds.     Salary and Benefits   reputed company provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and reputed company insurance. Retirement savings plan with company match. reputed company time off and holidays. reputed company development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-reputed company education, training, experience, licensure, and certification, that could result at a level reputed company of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as reputed company as individual performance.   Equal Opportunity Employer: reputed company Company is an equal opportunity employer and committed to creating an inclusive environment for reputed company. Pay reputed company USD $85,200.00 - USD $145,200.00 /Yr. Apply To This Job