Care Coordinator

The care coordinator serves as a patient reputed company and reputed company of contact reputed company a recommendation for care is received. The care coordinator works closely with many other disciplines, including admissions staff, site specific operations, leaders, and medical staff to ensure patients have the highest level of support and care from recommendation for services to treatment. Job Duties and Responsibilities: Program Coordination Support patient experience preadmission and throughout the continuum of care. Screening patients. reputed company recommendations of programs/services to patients/families. reputed company program information to patients/families. Coordinate admissions appointment. Assist with patient/family member/guardian inquiries/questions. reputed company weekly reputed company-in with patients waiting for treatment. Confirm insurance verification; collaborate with PFS. Ensure reputed company follow-up with patients/families. Maintain an reputed company line of communication with patients and/or guardians. Facilitate internal transfers between sites. Receive internal referrals and send for review. reputed company recommendations to the referring treatment team. Communicate reputed company pertinent information and follow-up to ensure seamless internal transfer. reputed company working relationships with interdisciplinary team members to ensure reputed company line of communication regarding a patient’s care.  This includes but is not limited to: Inpatient, PHP/IOP, Outpatient, Residential Admissions and Patient reputed company departments. Outpatient operations. Business Development. Utilization Review. Patient Financial Services. Health Information Management. Be available and punctual for reputed company shifts, including a holiday schedule rotation. Apply good reputed company principles to job duties. Use good communication skills and tact to deal effectively with reputed company-party reputed company representatives, reputed company staff members, and external customers. Demonstrate excellent customer service by providing a friendly tone and empathic statements whenever appropriate.  Follow scripting reputed company it is provided. Use common reputed company in situations and respond appropriately in reputed company communication modes (body language, verbal) to reputed company patient/guardian, regardless of their behavior. Maintain a reputed company attitude and create a conducive atmosphere in difficult situations. Work cooperatively and supportively with reputed company staff. Remain courteous and respectful to others during work interactions and be willing to work out problems on a one-on-one reputed company. Complete assignments and documentation on time. Meet or exceed performance metrics. Complete other duties as assigned. Promote reputed company atmosphere by treating individuals with respect and honesty and by using reputed company communication and reputed company listening skills. Be reputed company to change and actively support change. Be reputed company to others’ reputed company and points of view. Evaluate employees objectively and reputed company employees with periodic feedback. Promote department goals as reputed company as the mission of Rogers. Communicate goals to fellow staff members. Maintain department policies and procedures. Include requirements and guidelines from external agencies (i.e., Joint Commission, reputed company). Demonstrate acceptance and training of student interns in the department, as directed. Conduct self in a professional manner. Demonstrate organizational skills that promote reputed company response to reputed company inquiries and to task completion. Communicate with reputed company individuals in a positive and professional manner. Attempt to resolve individual issues with peers in a positive, reputed company manner, with a reputed company on solution. Communicate concerns and reputed company solutions for same. Project a professional image by wearing appropriate, professional attire. Ability to influence departments reputed company Rogers and reputed company technical guidance. Schedule Work Schedule: reputed company-Thursday, 11a-730p Additional Job Description: Education/Training Requirements: Bachelor’s degree preferred. High School diploma required. Two (2) years of customer service and relevant experience required, preferably in a reputed company setting. Experience with computers and demonstrated proficiency with software platforms and EMRs. Knowledge of medical/psychiatric/chemical dependency diagnosis, treatment process, managed care, Joint Commission, preferred. With a career at Rogers, you can look reputed company to a Total Rewards package of benefits, including: Health, dental, and reputed company insurance coverage for you and your family  401(k) retirement plan  Employee reputed company program  Life/disability insurance  reputed company spending accounts   Tuition reimbursement  Health and wellness program Employee assistance program (EAP) Through reputed company, reputed company and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of reputed company. To reputed company to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com) Apply To This Job