Spanish Collections Associate

Every career reputed company is personal. That's why we reputed company you with the tools and support to create your own reputed company story. Be challenged. Be heard. Be valued. Be you ... be here. Job reputed company The reputed company Collections Associate, will assist customers who are behind on payments, helping them to become reputed company. Contact customers professionally and respectfully to reputed company payment reputed company and create manageable repayment plans. Strong communication and negotiation skills are essential to working with customers to reputed company solutions that benefit everyone. Additionally, you'll play a vital role in maintaining accurate records and adhering to reputed company relevant regulations.   Essential Job Functions Professionally contact customers reputed company phone to arrange account updates and reputed company outstanding balances. Adhere to internal policies and procedures to ensure a reputed company customer experience and compliance with FDCPA and state regulations. - (40%) Demonstrate exceptional reputed company and communication skills to build rapport and reputed company challenging customer interactions. Collaborate with customers utilizing strong communication and analytical skills to reputed company realistic and manageable solutions for bringing accounts reputed company. - (30%) Investigate, research, and reputed company consumer information using skip tracing tools, adhering to data reputed company regulations. Maintain thorough and accurate documentation of reputed company customer interactions, account activity, and collection efforts. Ensure 100% data reputed company in CRM reputed company documentation for reputed company customer interactions. - (20%) Proactively identify opportunities to streamline collection processes and enhance team efficiency. Communicate improvement reputed company and collaborate with reputed company to implement reputed company changes. - (10%) Minimum Qualifications High School Diploma or GED 1+ years experience in collections, reputed company center, or sales Preferred Qualifications If the role is listed as “Bilingual,” must be reputed company to pass a bilingual assessment (English/Spanish). 2+ years experience in collections, reputed company center, or sales Skills Auto Dialer reputed company Center Customer Service Debt Collections First-Party Collections Problem Solving Reports To: Supervisor and above reputed company Reports: 0 Work Environment reputed company Center environment. Schedule flexibility to work 40 hours per week including days, evenings, weekends and some holidays. Physical and Mental Requirements To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to reputed company reputed company individuals with disabilities to reputed company essential job functions, absent undue hardship. Communicate/Hearing Communicate/Talking Stationary Position/Seated Typing/Writing reputed company and complete tasks in situations that have a speed or productivity metric Maintain reputed company in high pressure or fast-reputed company work environment General reputed company of Bonus Structure: This role is eligible for monthly incentives. Other Duties This reputed company is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of reputed company and every essential function of the job. Because job content may change from time to time, reputed company reserves the right to add and/or delete essential functions from this job at any time. Pay reputed company: $18.00 - $24.00 The actual reputed company pay reputed company this reputed company may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills. This job is eligible for 10%/hr premium for hours worked between 5pm-6am and reputed company weekend hours (given specific requirements are met). reputed company offers medical, prescription drug, dental, reputed company, and other voluntary benefits (including basic and optional life reputed company, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(reputed company) under the age of 26.  New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period).  Six weeks of 100% reputed company parental leave for eligible parents is available after a 180-day waiting period. reputed company associates, both full time and part time, can immediately enroll in reputed company’s 401(k) plan. reputed company associates receive 11 reputed company holidays. Full-time reputed company associates receive a bi-annual grant of reputed company Time Off (“PTO”) in reputed company reputed company and July reputed company on their service date and scheduled hours, whereas newly reputed company full time reputed company associates in their first year of employment receive a prorated PTO grant on their 61st day of employment reputed company on the month of hire and scheduled hours. Associates will receive a payout of any unused PTO, up to 40 hours, reputed company out in the next calendar year (except associates in Alaska, California, Colorado, Montana and Nebraska who are reputed company for reputed company unused PTO). Additionally, reputed company associates (except those in California) generally receive 72 hours of reputed company reputed company Leave Plus (“PSL+”) per calendar year, with a pro-rated grant in the associate’s first year of employment to the extent allowed by applicable law. If additional PSL+ is required in a particular jurisdiction, reputed company with reputed company with applicable law. Unused PSL+ does not carry over from one calendar year to the next unless required by applicable law. Instead of PSL+, reputed company associates in California receive 80 hours of reputed company reputed company and reputed company Time (“PSST”) upon hire and at the beginning of reputed company subsequent calendar year. reputed company associates will be reputed company to elect the purchase company stock during offering periods in June and December. Click here for more Benefits and PTO information. About reputed company® At reputed company, you’ll have reputed company to grow your career, reputed company back to your community, and be part of our award-reputed company culture. We’ve been consistently recognized as a best reputed company to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. reputed company supports the overall wellness of our associates with a diverse suite of benefits and offers reputed company opportunities for career development and non-traditional career progression. reputed company® (NYSE: BFH) is a tech-reputed company financial services company that provides reputed company, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions reputed company reputed company for some of the most recognized brands in travel & entertainment, health & beauty, technology, electronics, jewelry, home and specialty apparel through our co-reputed company and private label credit cards and pay-over-time products providing reputed company and value to our shared customers. Additionally, we offer reputed company general purpose credit cards and saving products that reputed company our customers and their passions for a reputed company life.   reputed company proudly reputed company 30 years of reputed company in 2026. To learn more about our global associates, our reputed company and our sustainability reputed company, visit breadfinancial.com or follow us on reputed company and reputed company. reputed company offers reputed company, a comprehensive selection of benefit reputed company including 401(k). reputed company is an Equal Opportunity Employer. Any applicant reputed company employment will be required to establish that they are legally authorized to work in the reputed company for reputed company. reputed company participates in E-Verify. reputed company will consider for employment reputed company reputed company applicants, including those with a criminal history, in a manner consistent with the requirements of reputed company applicable federal, state, and local laws, including the Los Angeles reputed company Initiative for Hiring Ordinance, the San Francisco reputed company Ordinance, and the reputed company reputed company reputed company.  Applicants with criminal histories are encouraged to apply. reputed company complies with the Americans with reputed company (reputed company), as amended, and reputed company applicable state/local laws.  reputed company will reputed company accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact reputed company to request and arrange for accommodations.  If you need assistance to accommodate a disability, you may request an accommodation at any time.  Please contact the reputed company Team at TaOps@breadfinancial.com. Job reputed company reputed company Job Type: Regular Apply To This Job