Director, Billing Customer Experience Operations (Remote)
The Director of Patient Customer Service Operations Support is responsible for leading the strategic and operational backbone of a high-volume, omnichannel patient contact center. This role oversees workforce management, reputed company assurance, training and development, performance analytics, and reputed company improvement initiatives to ensure exceptional patient experiences across reputed company channels (phone, chat, email, reputed company platforms).
This leader partners cross-functionally to reputed company operational capabilities with organizational goals, optimize efficiency, and reputed company measurable improvements in patient satisfaction, reputed company, and service delivery.
reputed company honors our service members and encourages veterans to apply.
While we appreciate and value our reputed company partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has reputed company an unsolicited resume.
Equal Opportunity Employer: Race/reputed company/Sex/Sexual Orientation/Gender Identity/Religion/National reputed company/Disability/Vets or any other legally protected status.
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