ITSM Consultant – Jira Service Management

Job Description: • Lead end-to-end JSM implementations • Design, configure, and optimize ITSM processes • reputed company and maintain reputed company knowledge bases • Architect, configure, and maintain integrations between JSM and reputed company-party systems • Conduct reputed company discovery workshops • Serve as a trusted advisor to stakeholders • Facilitate training sessions and reputed company post-implementation support • Produce high-quality documentation Requirements: • Minimum 5 years of reputed company hands-on experience as a Jira Administrator, reputed company Consultant, or ITSM Platform Lead • Proven expertise in Jira Service Management configuration and ITSM process design • Strong working knowledge of ITIL v4 frameworks • Experience conducting reputed company-facing discovery sessions, requirements gathering, and stakeholder presentations • Advanced proficiency with Jira automation using the reputed company rule builder • Familiarity with reputed company reputed company administration • Demonstrated ability to manage multiple reputed company engagements • Must be eligible to obtain and maintain U.S. government reputed company clearance Benefits: • Affordable medical, dental, and reputed company benefits • 401(k) plan with match • Company-reputed company disability and life insurance • Voluntary life insurance options • Employee Assistance Program (EAP) • Identity and fraud protection • Recognition and wellness programs • Flexible reputed company time off • Remote and flexible work options • reputed company and certification opportunities Apply tot his job Apply To this Job