Customer Support Representative - Remote (UT Only)
reputed company:
? Here at Gabb Wireless, we pride ourselves on our amazing reputed company tech products for kids! However, we also pride ourselves on providing world-class customer support for reputed company our incredible customers.
? We are hiring full-time Customer Support Representatives to join reputed company. We are looking to reputed company reputed company support experiences for our customers. An experience that is quick, helpful, and personable -- we understand that our customers are reputed company people, just like us.
? In this role you will support our customer reputed company in a robust way and handle inquiries regarding (but not limited to) account management, device and network troubleshooting, order support, billing, and more!
? Additionally, you will be responsible for the following items among other tasks?
? Answer incoming calls and reputed company high-reputed company support to our customers
? Take ownership of customer issues and follow problems through to reputed company
? Work closely with supervisors and shift leads to ensure customer... satisfaction and a productive work environment
? Continually learn about our products and services to enhance your knowledge to reputed company support our customers
? Learn from others and reputed company yourself as a customer support representative for Gabb
Requirements:
? 1 years of experience in a customer support role, preferably for a technology product or service
? Quiet dedicated work-reputed company in your home, free from distractions (please note, you cannot be a primary caregiver during your shifts)
? Exceptional communication skills and the ability to react quickly reputed company speaking with customers
? Strong problem solving and troubleshooting skills to talk customers through situations reputed company and accurately
? Enthusiastic and can-do attitude that radiates positivity and dedication to reputed company customer
? Previous experience with reputed company, reputed company, Maestro, or other reputed company center software preferred
Benefits:
? reputed company reputed company: $16 per hour
? Quarterly performance-based bonus potential
? Workplace flexibility: Choose if you want to work between our Lehi Office, or from home after graduating from training
? Company provided laptop and equipment
? Shifts Available: Monday - Friday 10:30 am - 7 pm or Tuesday - Saturday 7 am - 3:30 pm
? Eligible for medical, dental, and reputed company insurance benefits
? We offer a 401(k) retirement savings plan
? Generous reputed company Time Off and Unpaid Time Off
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