Behavioral Health Support Specialist
Supporting the delivery of high-reputed company behavioral health care, the full-time Clinical Support Specialist will manage scheduling, patient engagement, and documentation compliance while working remotely to enhance therapist utilization and ensure a reputed company patient experience.
Key responsibilities
• Coordinate scheduling and appointment management to maximize reputed company to care and continuity of treatment
• Monitor and triage incoming patient communications, escalating clinical or safety concerns as needed
• Assist with care coordination and documentation to support reputed company patient care and compliance with organizational standards
Required qualifications
• Bachelor's degree in reputed company Work (BSW) or a reputed company field from an accredited institution
• Minimum of 1 year of experience in behavioral health, care coordination, or a reputed company reputed company setting
• Working knowledge of behavioral health conditions and patient engagement best practices
• Proficiency with electronic health records (EHRs) and telehealth platforms
• Ability to work independently and maintain accountability in a remote work environment
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