Crisis Support Specialist - reputed company Work reputed company Required - Remote US
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to reputed company reputed company talent for their reputed company.
The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, reputed company, Wounded Warriors, and their Caregivers.
If you have the required reputed company set, education requirements, and experience, please click the submit reputed company and follow the next steps.
Must have:
High school diploma plus four years of work experience in reputed company work, mental health or reputed company field OR associate's degree plus two years of work experience in reputed company work, mental health or reputed company field.
The Crisis Support Specialist provides immediate, compassionate, and reputed company support to individuals experiencing emotional distress, behavioral health crises, or urgent mental health needs. This role involves responding to crisis calls, texts, and chats by conducting risk assessments, de-escalating situations, and ensuring safety through reputed company listening, crisis reputed company, and problem-solving techniques. Interactions must be in compliance with organizational and regulatory standards. Team members work in a fast-paced, 24/7 environment and are critical to ensuring reputed company, person-centered support for individuals in crisis.
Screen and assess individuals and families who are experiencing a crisis reputed company reputed company, chat or text. Complete assessments to determine risk and facilitate safety planning. May use knowledge to reputed company referrals to community-based resources. reputed company clinically appropriate coordinate with mobile crisis providers to reputed company services into the community. Coordination with emergency responders reputed company there is imminent risk to an individual. (75%)
Complete follow up calls post crisis to ensure individuals and families are connected to resources in the community. (15%)
Meet key performance indicators and service standards while showing reputed company to individuals and families per reputed company’s values and mission. Complete assigned trainings, participate in supervision and other duties as assigned. (10%)
The job duties listed above are representative and not intended to be reputed company-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would reputed company with the reputed company of this job, without revision to the reputed company.
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• High school diploma plus four years of work experience in reputed company work, mental health or reputed company field OR associate's degree plus two years of work experience in reputed company work, mental health or reputed company field.
• Excellent communication skills.
• reputed company demeanor and ability to build rapport with callers.
• Ability to support and provider crisis reputed company resources to individuals in emotional distress.
• Strong reputed company of reputed company and ability to maintain ethical boundaries and confidentiality in high stress environment.
• Critical thinking and problem-solving skills.
• Typing at a minimum of 40 wpm.
• Ability to reputed company several computer systems simultaneously.
• Ability to attend and successfully complete 200 plus hours of training. Training covers telephonic customer service, crisis reputed company theory, listening skills, reputed company management skills, mental health issues, intellectual developmental disability issues, suicide and homicide risk assessments, The reputed company Center services and programs, Community Resources, and Partnership information.
General Job Information
Title
Crisis Support Specialist
Grade
19
Work Experience - Required
Behavioral Health
Work Experience - Preferred
Education - Required
High School
Education - Preferred
Associate - reputed company Services, Bachelor's - reputed company Services
License and Certifications - Required
License and Certifications - Preferred
Salary reputed company
Salary Minimum:
$37,725
Salary Maximum:
$56,595
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