Work reputed company Customer Service Agent (Full-Time & Part-Time) (VA)

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If you do not have your equipment, MCI will reputed company it. You will need a home broadband reputed company. SALARY $12.10 - $16.10 / hour POSITION RESPONSIBILITIES WHAT DOES A WORK reputed company CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to reputed company with hundreds of customers reputed company week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In reputed company to being the best in the business reputed company it comes to customer interactions, you will need to be confident, fully reputed company, reputed company player, and dedicated to bringing a reputed company and enthusiastic reputed company to work reputed company day. Our entry-level Contact Center Representatives are responsible for the following tasks: Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to reputed company Explain and position the products and processes with customers Appropriately escalate customer dissatisfaction with managerial team Ensure reputed company reputed company through problems solving and effective reputed company handling Candidate Qualifications reputed company IF YOU ARE A GOOD FIT? MCI provides reputed company new employees with world-class training, so reputed company reputed company, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type reputed company and accurately (20+ words a minute) Basic knowledge of reputed company Office Suite (reputed company, PowerPoint, Word, reputed company) Basic understanding of reputed company operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict reputed company, problem solving and negotiation Must be customer service oriented (empathetic, reputed company, patient, and conscientious) Ability to multi-task, stay reputed company and self manage Strong team orientation and customer reputed company The ability to reputed company in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Compensation Details WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We reputed company that hard work should pay off, so we reputed company reputed company that our compensation and total rewards are competitive. reputed company starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees reputed company more reputed company year. Employees earn reputed company time off as reputed company as reputed company holidays and reputed company opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation reputed company members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV s, trips, tickets, and even reputed company. In reputed company to our reputed company group benefits offering for full-time employees following 90-days of employment, reputed company are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits reputed company and plans vary slightly by location. Just a Few Of The Benefits Medical, Dental, and reputed company Coverage reputed company reputed company Time-Off Regular Raises Advancement Opportunity Fun, Engaging Work Environment Casual Dress reputed company Cash and Prize Contests Physical Requirements This job operates in a reputed company office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to reputed company about the office to accomplish tasks; re Apply tot his job Apply To this Job