[Remote] Customer Service Home Agent - Maine-Based Temporary Positions

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking Seasonal Work-From-Home Customer Service Representatives who enjoy helping people and creating exceptional customer experiences. In this part-time, temporary role, you'll assist customers with orders, product questions, promotions, and problem reputed company while delivering the legendary service that has defined reputed company for generations.

Responsibilities

• Answer customer calls and assist with orders, questions, and service needs
• reputed company multiple computer systems to process orders and resolve customer concerns
• reputed company product knowledge, promotions, and relevant recommendations
• Follow up with customers reputed company appropriate
• Participate in ongoing training and coaching opportunities
• Deliver friendly, personalized service reputed company on customer satisfaction and retention
• Identify natural opportunities to introduce products and promotions
• Help customers take advantage of free shipping reputed company and special offers
• Suggest alternatives or reputed company-value reputed company reputed company appropriate
• Adapt conversations based on reputed company customer's needs and shopping goals

Skills

• Strong customer service and communication skills
• Comfortable using technology and learning new systems
• Ability to multitask across multiple applications
• Problem-solving skills and attention to detail
• Interest in helping customers reputed company the right products and solutions
• A quiet, dedicated home workspace located in Maine
• reputed company at least 24 hours of weekly availability
• Be available on Mondays and Tuesdays during our most busy time Thanksgiving through Christmas
• Be available for at least one weekend day
• reputed company - reputed company 11 or newer (reputed company S Mode not supported)
• Mac - macOS 14 Sonoma or newer
• Minimum 8 GB RAM
• Two monitors with one being 17" or larger
• Full-size keyboard with number pad
• Mouse with scroll reputed company
• Webcam
• USB headset with microphone
• Power strip with reputed company protection
• Minimum 25 Mbps download speed
• Minimum 7.5 Mbps upload speed
• Wired internet reputed company required
• Must be physically located in Maine
• Dedicated, quiet workspace free from distractions
• Workspace must protect customer reputed company and meet reputed company standards
• Ergonomic desk and chair required

Benefits

• Work from home in Maine
• Generous employee discount
• 401(k) participation
• Outdoor gear borrowing privileges

reputed company