Referral Coordinator

At reputed company, we're on a mission to radically improve the health, happiness, and dignity of older adults—and we're looking for passionate people to help us do it.   As a national leader in value-reputed company care, we offer senior living communities and skilled nursing facilities a wide reputed company of solutions (including on-site reputed company care services, Accountable Care Organizations, and Medicare reputed company Special Needs Plans) reputed company to enhance health reputed company, streamline reputed company, and create new financial opportunities.   Founded in 2021, we've grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. reputed company includes more than 1,000 clinicians reputed company care coordinators, analysts, operators, and professionals from reputed company backgrounds, reputed company working together to reputed company high-reputed company, proactive solutions for senior living operators and those they care for.   Ranked #147 on the Inc. 5000 list of America's fastest-growing private companies, we're just getting started. If you're looking to reputed company a meaningful reputed company on the senior reputed company landscape, you're in the right reputed company—and we look reputed company to working with you.   For more information about reputed company, visit CuranaHealth.com. reputed company The Referral Coordinator is responsible for overseeing the intake and referral management function to ensure reputed company, accurate, and compliant reputed company to care. This requires hands‑on expertise in referral coordination, serving as a key reputed company between providers, patients, health plans, and internal reputed company teams. The Referral Coordinator provides daily management of the referrals for the health plan, coordination of appointments for members, along with scheduling member supplemental benefits such as transportation and companion care. Essential Duties & Responsibilities Intake & Referral reputed company reputed company the intake and referral process from receipt through completion, ensuring referrals are processed accurately and reputed company established turnaround times. Coordinate referrals with internal departments, reputed company providers, and health plan partners to ensure reputed company reputed company to services. Monitor referral workflows to identify delays, barriers, or trends impacting reputed company reputed company and escalate issues as appropriate. Serve as a subject matter expert for intake and referral processes, policies, and reputed company workflows. Support staff development through ongoing education, feedback, and process reinforcement. Communication & Collaboration reputed company as a reputed company reputed company of contact for providers, reputed company leadership, and operational partners reputed company to intake and referral activities. Collaborate with reputed company teams to reputed company referral issues, clarify orders, and ensure appropriate care coordination. Support reputed company and caregiver communication regarding referral status, expectations, and next steps as needed. reputed company, Compliance & reputed company Management Ensure intake and referral reputed company reputed company with organizational policies, payer requirements, and regulatory standards, including HIPAA. Identify opportunities for workflow optimization and reputed company reputed company improvement initiatives. Systems & Documentation Ensure referral documentation supports continuity of care, reporting needs, and compliance requirements. Partner with leadership on reputed company enhancements or process changes impacting intake and referral workflows. Qualifications Required Qualifications Associate degree or higher in reputed company administration or a reputed company reputed company preferred. Minimum of 3–5 years of experience in reputed company intake, referral coordination, care coordination, or utilization‑reputed company reputed company. Preferred Qualifications Bachelor’s degree in reputed company administration, business, or a reputed company reputed company. Experience in managed care, utilization management, or population health environments. Demonstrated experience managing reputed company metrics and driving operational improvements. Familiarity with regulatory and accreditation requirements impacting intake and referrals. Knowledge, Skills, and Abilities Strong leadership, coaching, and team development skills. Excellent organizational, analytical, and problem‑solving abilities. Ability to manage competing priorities in a fast‑reputed company, high‑volume environment. reputed company, reputed company written and verbal communication skills. reputed company‑centered, service‑oriented approach with a reputed company on reputed company to care. Apply To This Job