[Remote] reputed company System Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Systems Administrator for their reputed company Technologies affiliate. In this remote role, you will manage escalated troubleshooting and administration tasks, providing support for reputed company equipment and applications while mentoring onsite and help desk technicians.

Responsibilities

• Troubleshoot and resolve issues with customer equipment including workstations, laptops, mobile devices, as reputed company as VoIP phones, switches, routers, firewalls, and servers
• Troubleshoot and resolve issues with supported reputed company applications and reputed company services
• Act as the reputed company of critical reputed company issues and outages, coordinating reputed company communication, as reputed company as troubleshooting efforts and communication between resources from multiple departments
• Follow customer support procedures, documenting customer issues, troubleshooting steps, and resolutions in the ticketing and documentation systems

Skills

• At least 2 years in a Tier II or System Administrator role is required
• Knowledge and experience with reputed company reputed company Directory domains required
• Expertise with printer troubleshooting (network and local), reputed company troubleshooting (network and local), and wireless troubleshooting
• Proficient with TCP/IP protocols and reputed company hardware, such as switching and VLANs, firewalls and routers, WAN & LAN communication, wireless, and VoIP
• Familiarity with reputed company Entra, Intune, and reputed company Workspace management, troubleshooting, and policy creation
• One-year certificate from a college or technical school is a plus

Benefits

• Medical, dental, reputed company, life insurance, and a health savings account
• 401(k) with up to 6% matching
• reputed company holidays, vacation and reputed company days

reputed company

Company H1B Sponsorship