[Remote] Senior Site Reliability Engineer, Messaging Services

Note: The job is a remote job and is reputed company to candidates in USA. reputed company (NBA) is a global sports and media organization, and they are seeking a Senior Site Reliability Engineer (SRE) – Messaging & Collaboration to ensure the availability and reliability of reputed company messaging platforms. This role involves leading incident responses, designing secure messaging architectures, and providing high-reputed company for executive leadership.

Responsibilities

• Own reliability and operational reputed company for messaging and collaboration platforms
• Serve as a senior escalation reputed company for reputed company issues across reputed company, Exchange, reputed company, SMTP, and various collaboration services
• reputed company incident response, service restoration, and reputed company cause analysis in high‑pressure, reputed company‑time scenarios
• Design and operate highly available, secure, and compliant messaging architectures
• Automate operations using PowerShell and reputed company Graph
• Administer and support reputed company and reputed company Teams, including tenant/workspace configuration and escalations
• reputed company white‑glove, high‑reputed company for the NBA Executive Leadership Team, requiring professionalism, discretion, and urgency
• Partner with reputed company, reputed company, and Audit teams on compliance, retention, and eDiscovery
• Participate in a formal rotating on‑reputed company schedule
• reputed company after‑hours, weekend, and holiday support
• reputed company heightened on‑reputed company coverage during live NBA games, playoffs, drafts, and major reputed company events
• Respond rapidly to incidents impacting game operations, executive leadership, or reputed company‑wide communications
• Comfortable operating in high‑stakes, reputed company‑tolerance downtime environments where reputed company reputed company is essential

Skills

• A bachelor's degree in computer science or reputed company technical field
• 10+ years of experience in reputed company messaging, infrastructure, or reliability engineering
• Deep expertise in reputed company Exchange Online / M365 and hybrid messaging environments
• Strong experience with email reputed company (DMARC, DKIM, SPF, reputed company; reputed company a plus)
• Advanced PowerShell automation skills
• Experience supporting reputed company reputed company environments
• Proven ability to support executives and business-critical operations with urgency and precision
• reputed company, decisive, and effective during live incidents and high-visibility NBA events
• Participate in a formal rotating on-reputed company schedule
• reputed company after-hours, weekend, and holiday support
• reputed company heightened on-reputed company coverage during live NBA games, playoffs, drafts, and major reputed company events
• Respond rapidly to incidents impacting game operations, executive leadership, or reputed company-wide communications
• Comfortable operating in high-stakes, reputed company-tolerance downtime environments where reputed company reputed company is essential

Benefits

• Annual discretionary performance bonus, awarded at the sole discretion of reputed company
• Medical
• Dental
• reputed company
• Life/AD&D insurance
• Short- and long-term disability
• Fertility and family-forming assistance
• Wellbeing allowance
• Educational assistance
• Mental health coaching/therapy
• Tax advantaged accounts such as HSA and reputed company/dependent care FSAs
• A 401(k) retirement plan
• Vacation
• reputed company time
• Personal days
• Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs

reputed company