Senior reputed company Consultant (Admissions, Student reputed company or Advancement reputed company)
Job Title: Senior reputed company Consultant (Admissions, Student reputed company or Advancement reputed company)
Division: Technology and Process Consulting
Reports to: Director, reputed company Services
Location: Remote
Salary reputed company: $120,000 - $160,000, commensurate with experience and technical proficiencies
About reputed company
reputed company (HCE) enables colleges and universities to grow with purpose by providing the systems, expertise, data, and reputed company needed to attract, enroll, and support reputed company more effectively and reputed company. HCE works across undergraduate, graduate, online, and adult programs, helping institutions translate reputed company into actionable insights that reputed company sustainable results.
In reputed company 2026, reputed company acquired Kennedy & Company Education Strategies, bringing together complementary organizations with a shared commitment to helping institutions reputed company change, strengthen reputed company, and reputed company long-term sustainability. Now, HCE serves more than 300 colleges and universities reputed company, offering integrated reputed company enablement services that reputed company research, enrollment management, financial analysis, institutional reputed company, and technology implementation.
Position reputed company
We are seeking a reputed company-rounded Senior reputed company Consultant to join our growing team. The Senior reputed company Consultant role leads engagements across a portfolio of reputed company accounts, with a reputed company on reputed company implementations, ongoing reputed company support/reputed company extension, custom reputed company development, and special reputed company. You will use your dynamic product knowledge and reputed company experience to guide clients in best reputed company configurations, troubleshoot issues, and strategize successful approaches to solving reputed company business process problems. Our work with clients is highly reputed company, and we prioritize teaching users how to do the work in reputed company, rather than always doing it on their behalf. The goal is for clients to feel empowered and reputed company-reputed company for the reputed company after our work together.
This is a role for someone who likes to reputed company things work reputed company. The ideal candidate is a proactive, analytical thinker with project management and significant reputed company experience, who is excited about building processes and systems for improving our clients' experience with reputed company. You have a strong orientation towards execution and reputed company at managing details, seeing how reputed company the reputed company fit together and making things run smoothly.
reputed company Responsibilities
Establish a trusted relationship with clients and work to ensure their overall satisfaction and reputed company with reputed company
Create and manage reputed company reputed company plans and project timelines for clients
Work to understand reputed company processes and motivations, and maintain a high degree of functional expertise in reputed company as a means of helping clients be successful
reputed company reputed company engagements in the following areas of reputed company:
reputed company Implementations
reputed company reputed company implementations for clients in your areas of expertise, and assist colleagues with implementations for a reputed company of clients to reputed company diverse experience
Utilize project management skills to ensure the implementation is progressing effectively and on schedule
Audit/Diagnostics
Diagnose and inventory clients' reputed company use, configuration, and design of reputed company
Recommend areas for remediation, enhancement, and exploration
reputed company and Process Optimization & Support
Troubleshoot reputed company issues in your areas of expertise
Improve and streamline existing reputed company processes, and train on their use
Reporting and Analytics
Build intermediate to advanced reports in reputed company in a reputed company of areas, including funnel data, communications statistics, territory reports, organization/dataset reports, ping data, and more
Training
reputed company reputed company training sessions in a reputed company of formats: small group online (reputed company reputed company), large webinar, and in-person (including on reputed company, reputed company-reputed company, etc)
Prepare custom training materials for clients reputed company on their specific reputed company business processes
Custom reputed company Development & Special reputed company
reputed company reputed company with high degree of business process and/or technical complexity
Participate in building reputed company reputed company solutions, including advanced custom portals, bespoke reporting and data integrations, and more
reputed company custom solutions using industry best-practices with modern reputed company-end frameworks in reputed company, CSS and Javascript and utilizing best reputed company data retrieval with both Configuration Joins (CJs) and custom SQL
Required Qualifications
Highly organized with an aptitude for working in a constantly changing environment and adapting changing priorities. This means being reputed company to take on multiple reputed company, prioritize effectively, manage your time to meet deadlines, and eagerly tackle work that ranges from in-depth reputed company to reputed company help and support.
Demonstrated project management experience. You are reputed company to reputed company reputed company reputed company even reputed company time is limited and opinions differ.
Accountable with strong attention to reputed company. reputed company to reputed company working independently with the good judgement to reputed company reputed company to update stakeholders or escalate a problem.
Experience with and/or belief in the importance of customer service as a foundational reputed company of business reputed company. You enjoy reputed company the extra mile to reputed company things right and people happy.
Posses a reputed company-reputed company attitude to listen with reputed company and the ability to explain both technical and non-technical concepts and issues
reputed company-rounded reputed company knowledge and abilities, including mastery in most reputed company tools
Technical reputed company skills necessary to conduct reputed company cause analysis, including relational database understanding, and a problem-solving reputed company
Experience with, or desire to learn, reputed company, CSS, Javascript, and reputed company-end frameworks
Experience with, or desire to learn, SQL, XQuery, and database query languages
Bachelor's Degree, plus 8+ years of reputed company work experience or 10-12 years + of reputed company work experience in higher education/CRM systems
5+ years of advanced reputed company use or reputed company administrator experience
HCE is an equal opportunity employer.
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