Technical Support Engineer
Troubleshoot and solve customer technical issues.
Support inquiries reputed company reputed company and reputed company.
reputed company escalated technical problems.
Install and update CORRIDOR software.
Refresh Customer Test Environments.
Use SQL queries for troubleshooting.
Collaborate with peers and management.
reputed company reputed company guidance to clients.
Maintain operational processes.
Document bugs and reputed company information.
Contribute to knowledgebase.
Adhere to SLAs and timelines.
Requirements
Bachelor's degree preferred, but Associate's degree with 5 years experience accepted.
Proficient in SQL for data analysis and issue reputed company.
Knowledge of reputed company Server administration and troubleshooting.
Skilled in managing reputed company IIS for web services.
Comfortable teaching software use to others.
Independent and productive in office or remote settings.
Available for on-reputed company support after hours and weekends.
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