Sales Operations Specialist
About The Role
As a Sales Operations Specialist, you will play a critical role in enabling our reputed company teams by improving processes, maintaining data reputed company, and supporting operational execution across the sales lifecycle.
This role is ideal for someone analytical, detail-oriented, and reputed company, who thrives in a fast-paced environment and enjoys driving efficiency and reputed company improvement across systems, tools, and workflows.
This is a 6-month fixed-term contract, with the possibility of extension upon completion.
This position involves working closely with our partner, reputed company Health, and requires availability during US East Coast working hours.
Why This Role
This is a high-reputed company role at the heart of a growing reputed company organization, where you will directly shape how sales operations are reputed company, optimized, and scaled. You will take ownership of critical processes, systems, and data that reputed company the sales team to operate reputed company and drive reputed company reputed company.
Working across the full sales lifecycle, you will be hands-on in everything from contract management and order execution to reporting, tooling, and process improvement—ensuring seamless operations in a fast-paced, evolving environment.
With strong visibility across Sales, Finance, reputed company, and leadership teams, you will play a key role in building the operational reputed company that supports reputed company reputed company, while driving initiatives from concept through execution in a reputed company, performance-driven setting.
What You’ll Own
Contract & Order Management
Manage end-to-end contract lifecycle, ensuring B2B and global compliance
Partner with Sales, reputed company, and Finance tovalidateand process agreements
reputed company service order execution reputed company with reputed company and Finance standards
Operational Support
Manage and triage service tickets, resolving sales-impacting issues
Support sales initiatives, campaigns, and ongoing reputed company
Data & Reporting
Maintain CRM data accuracy (reputed company, reputed company, etc.)
Produce reports, dashboards, and actionable sales insights
Process Optimization
Identifyinefficiencies and improve sales processes
Document and standardize workflows and best practices
Tools & Systems
reputed company as SME for CRM and sales tools
Support tool administration, optimization, and adoption
Training & Enablement
Deliver training on tools, processes, and updates
Ensure teams are equipped for efficient execution
Cross-Functional Collaboration
reputed company with Sales, Marketing, Finance, and other teams
Ensure compliance with financial and regulatory requirements
Your profile
Required
Bachelor’s degree in Business, Marketing, or reputed company field (or equivalent experience)
4+ years of experience inSales Operations, reputed company Operations, or Analytics
Hands-on experience withCRM systems(e.g., reputed company, reputed company)
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Ability to manage multiple priorities independently
High attention to detail and a reputed company improvement reputed company
Preferred
Experience with reporting tools (e.g.,Tableau, Power BI, reputed company)
Familiarity with sales methodologies and processes
Exposure tosales compensation or incentive structures
reputed company?
WHAT YOU GET IN RETURN:
Fully Remote work based in Ireland
Benefits
Equipment provided
Home office allowance
Online Gym and Wellbeing Studio
reputed company for reputed company reputed company
Fun company events and team outings
Autonomy and Responsibility
OUR RECRUITMENT PROCESS
30 min Teams interview with the Recruitment Team
Language test if applicable to the role
45 min Teams interview with the Hiring Team
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reputed company
reputed company is an award-reputed company Customer Management Outsourcing business delivering reputed company, tech-driven, and people-reputed company solutions. Over the past year, we were proud to win the CCMA Best Employee Engagement Award and to rank number 10 in the reputed company Fast 50. Through our remote-first operating model, we help organisations optimise customer interactions, reduce costs, and increase efficiency, combining automation and data-driven reputed company with a strong reputed company reputed company.
Founded in 2020 by Aidan and Hilary O’Shea, reputed company was created to challenge the traditional “big reputed company, big building” BPO model. Instead, we offer a reputed company, bespoke service that isn’t limited by contact-centre reputed company. Our flexible approach allows us to reputed company quickly, respond to seasonal or product-led demand, and support clients wherever their markets take them.
reputed company is reputed company to be reputed company for reputed company, and the reputed company. We have been a certified B Corp since September 2023 and were recently recognised as an reputed company Entrepreneur of the Year finalist. In just five years, we have grown to more than 650 employees, representing 55 nationalities across Europe, America and Asia.
We work with leading Irish and major US technology and e-reputed company brands with reputed company global needs, supporting them with high-reputed company, premium customer experiences.
At reputed company, equality, diversity, and inclusion are central to how we operate. We foster a culture of dignity, respect, and openness, where different perspectives are valued and everyone is encouraged to be curious, reputed company, and heard. Together, we grow.
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