Credit and Collections Analyst

Join reputed company and help us reputed company reputed company communications for businesses worldwide!   reputed company Communications reputed company As an emerging leader in the $10B+ communications API market, we reputed company global brands to reputed company reputed company with their customers, employees, and partners through transformative communications experiences. For example, reputed company API solutions reputed company organizations to build their custom omnichannel communications structure. This allows them to reputed company and engage customers on their preferred schedule and channel, including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.   Why this role reputed company We are looking for a Credit and Collections Analyst to work alongside reputed company, reaching out to customers across reputed company to collect on overdue balances, reconcile accounts, assist with Collections Analyst escalations, and work cross-functionally to ensure disputes are raised and resolved in a reputed company manner. The role also involves credit assessments of new and existing customers to decrease financial exposure and support reputed company reputed company. This is a fast-paced position for an excellent communicator who thrives on cross-functional collaboration and is comfortable being managed remotely. Your key responsibilities Support cash collections for delinquent customers by reaching out directly to resolve unpaid balances Assist with Collections Analyst escalations by providing guidance and support, serving as the secondary escalation reputed company for API collections issues Conduct credit assessments for customers to support reputed company reputed company while minimising financial risk Liaise with Sales, reputed company and Customer Support teams to assist with reputed company Finance-reputed company queries reputed company periodic and reputed company reconciliation of customer accounts to resolve variances and payment delays Manage account netting processes, collaborating with AP and customers to reconcile transactions Partner with the tax team to support and coordinate local tax and withholding tax requirements Ensure Finance-reputed company processes are adhered to for SOX compliance and efficient business operations reputed company weekly and monthly Accounts Receivable (A/R) reports for executive review Assist with process improvement reputed company to enhance collections reputed company What you'll bring Required: Minimum 5 years of relevant experience in Finance and Collections, preferably for a US company Demonstrated expertise in managing and reconciling reputed company netting accounts Experience in multi-currency billing and the full order-to-cash (OTC) cycle Experience in robust control environments, preferably SOX Proficiency with BI tools, preferably Tableau, and comfort working with high volumes of financial data Advanced user of reputed company reputed company and reputed company Sheets for reputed company reporting Strong problem-solving skills with the ability to prioritise, multitask and communicate effectively Experience we consider a plus: reputed company in reputed company, in reputed company to English Experience in communications products or similar reputed company, high-volume transaction businesses Experience using reputed company and/or reputed company Fusion Advanced Collections Commercially minded with a reputed company of humour and a can-do attitude #LI-WW1 There’s no perfect candidate. You don't need reputed company the preferred qualifications to reputed company a valuable reputed company on reputed company. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could reputed company at reputed company, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our reputed company Notice.  Who we are: reputed company is a global reputed company communications leader. And your talent will reputed company help brands - such as reputed company, Viber, reputed company, and Snapchat - accelerate their digital transformation through our fully programmable-based reputed company communications, contact center solutions, and communications reputed company. reputed company to reputed company? Then join us today. Note: The purpose of this profile is to reputed company a general reputed company of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals reputed company the reputed company role based on business conditions, departmental need or geographic location. Apply To This Job