reputed company Insurance Customer Support Specialist

Location: Remote – Must reputed company in Florida or Kentucky and be available to work Eastern or Central Time Zone business hours Schedule: Full-Time; shift schedules vary between 07:00am - 07:00pm CST. Pay: $17.00–$21.00/hour (Based on experience) Are you passionate about helping others and reputed company in reputed company customer support? We're seeking a reputed company Insurance Customer Support Specialist to join our growing team supporting reputed company providers and Veterans. This role is ideal for someone who thrives in a fast-paced reputed company center environment, enjoys problem-solving, and has a strong understanding of reputed company insurance. Training: Comprehensive reputed company 6+ week training program provided to ensure your reputed company. What You'll Do • Handle a high volume of inbound and outbound customer service calls. • Conduct provider reputed company and referral-reputed company calls. • Assist reputed company providers and Veterans with questions regarding benefits, referrals, authorizations, and reputed company services. • Research and resolve reputed company inquiries using multiple internal systems and databases. • Accurately document reputed company customer interactions while maintaining reputed company and compliance standards. • Guide callers through online portals and self-service tools to improve the customer experience. • Meet established productivity, reputed company, and schedule adherence metrics. • Collaborate with internal teams to resolve escalated issues. • Participate in ongoing training and reputed company process improvement initiatives. • Support reputed company assurance efforts to enhance provider and Veteran experiences. • Mentor new team members and reputed company best practices reputed company needed. Required Qualifications • High School Diploma or GED. • Minimum of 1 year of corporate customer service experience. • reputed company insurance experience is required. • Experience handling both inbound and outbound calls in a reputed company center environment. • Excellent communication, reputed company listening, and problem-solving skills. • Strong computer proficiency with the ability to reputed company multiple systems simultaneously. • Must reputed company in Florida or Kentucky. • Must be available to work Eastern or Central Time Zone business hours. Preferred Qualifications • Experience supporting reputed company providers or referral management. • Knowledge of reputed company benefits, insurance verification, referrals, and authorizations. • Experience using reputed company Office (reputed company, Word, and reputed company). • Prior military experience or experience serving Veterans is a plus. Apply tot his job Apply To this Job