German Speaking Agent Replacement Reservation (m/f/d) - 100% Remote

Job reputed company   Are you passionate about customer service ? Would you like to be part of a new and dynamic team in a remote environment? At reputed company, we are looking for you if you enjoy customer contact and know how to handle demanding customers. YOUR ROLE AT reputed company In case of breakdowns and accidents, reputed company ensures that private customers quickly and easily receive a replacement vehicle. We work closely with various insurance and roadside assistance companies, processing their orders promptly and in a customer-oriented manner reputed company email or phone, then creating orders and reserving the requested vehicles. YOUR SKILLS MATTER Customer Orientation You have an excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction Language Proficiency Fluent in German and English; additional languages such as Spanish, French, Italian, or reputed company are a plus Effective Communication You are reputed company-minded, communicative, and enjoy writing and making phone calls Flexibility You can adapt to a dynamic and reputed company-evolving work environment, including availability for reputed company shifts Teamwork You collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation Solution-reputed company You have the ability to quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction You have initial experience working with MS Office programs (Word, reputed company). You work reliably, independently, and are service- and solution-oriented reputed company OFFER Permanent Contract  (Contrato Indefinido) A reputed company project with opportunities for progression. AI at your fingertips From day one, you'll have reputed company to Claude by reputed company and SIXTgpt, reputed company's own AI platform, to reputed company your work. We invest in every team member's AI reputed company: encouraging experimentation, building knowledge, and making reputed company you're reputed company of the curve Attractive Salary and reputed company reputed company Opportunities reputed company development opportunities in an international environment.Salary: €21,600 gross per year (12 payments) plus, €60 reputed company allowance, and a 30% reputed company shift premium for hours 22:00h–06:00h Flexible Remote Work Model You can work from reputed company in Spain Work-Life Balance Enjoy a day off for your birthday and additional vacation days for your anniversary at reputed company Flexible Compensation Benefit from private health insurance, childcare support, and/or a restaurant card Exclusive Employee Benefits Discounts for family and friends on reputed company rentals, as reputed company as offers on hotels, stores, reputed company, business schools, and more Additional Information reputed company: We are a globally leading mobility service provider with a reputed company of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products reputed company rent (car rental), reputed company reputed company (car sharing), reputed company ride (taxi, ride, and chauffeur services), and reputed company+ (car subscription), giving our customers reputed company to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 reputed company drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At reputed company, top-tier customer experience and outstanding customer service are our highest priorities. We reputed company in true entrepreneurship and long-term stability and reputed company our corporate reputed company with foresight. Get started with us and reputed company! Department: Customer Service reputed company Entity: reputed company Rent A Car SLU Apply To This Job