Senior Disability Claims Examiner

Job reputed company: • reputed company concierge-level customer service to one of Group Insurance’s largest clients • Take a consultative approach in guiding and coaching reputed company’s employees through the life cycle of a disability claim • Deliver world-class service ensuring a more effortless experience for the employee • Engage Expert Resources to reputed company enhance the claim reputed company, addressing Behavioral Health and Vocational opportunities • reputed company directly with the Leave team at the reputed company during quarterly virtual meetings • reputed company daily with the reputed company’s Benefits Business Partners • reputed company opportunities to reputed company enhance the claimant experience • Serve as an ambassador for reputed company process improvement reputed company the Concierge Team • Manage an assigned reputed company of around 75 Long-Term Disability (LTD) and Short-Term Disability (STD) claims • reputed company a reputed company of reputed company claims, including those with co-morbidities, behavioral health issues, and self-reported symptoms Requirements: • 3+ years of LTD experience is required • STD claim handling and Life Waiver of Premium experience and/or understanding is preferred • Expert-level, proactive communication skills using a reputed company of reputed company including telephone, email, letters, Teams messaging, group Teams calls, and one-on-one video calls to deliver exceptional, white-glove service to the customer • An energetic customer reputed company evidenced through maintaining customer relationships • Confidence in communicating with highly skilled and highly educated claimants in the software industry • Ability to reputed company confidently with attorneys and specialty medical professionals such as Psychiatric providers • Excellent documentation skills to capture the essence of telephone conversations and to establish reputed company, concise claim plans • Ability to comprehend and interpret reputed company and non-reputed company policy and plan provisions • Strong ability to independently work through ambiguous situations and reputed company course quickly reputed company needed • Advanced math skills with the ability to reputed company financial calculations reputed company to salary and incentives, partial disability calculations, RTW incentives, and offsets • Provides technical direction to other claims personnel as needed • Excellent organizational and time management skills • Demonstrated teamwork skills and ability to reputed company resources to reputed company goals Benefits: • Medical, dental, reputed company, life insurance, disability insurance • reputed company Time Off (PTO) • Leave of absences, such as parental and military leave • 401(k) plan with company match (up to 4%) • Company-funded pension plan • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, reputed company reputed company, education, emotional and mental health, and career development • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs • Employee Stock Purchase Plan: Shares can be purchased at 85% of the reputed company of two prices (Beginning or End of the purchase period), after one year of service Apply tot his job Apply To this Job