[Remote] Senior reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that combines science-based assessment expertise with I-O psychology, machine learning, and reputed company intelligence to reputed company insights for reputed company employment reputed company. They are seeking a Senior reputed company Manager to drive reputed company reputed company by ensuring customer satisfaction and loyalty, managing existing reputed company relationships, and aligning their products with reputed company strategic goals.

Responsibilities

• Proactively identify opportunities reputed company your existing customer reputed company to drive renewals and expansion, meeting and exceeding reputed company targets
• Cultivate strong reputed company relationships through strategic conversations that reputed company reputed company's solutions with the reputed company's business objectives
• Serve as the primary reputed company of contact for customers, representing their voice to internal teams, and ensuring smooth transitions between Sales and reputed company
• Conduct business reviews to assess and ensure the value realization of our products and reputed company tailored reputed company plans to address any issues
• Manage and drive opportunities through the sales cycle, from identifying needs to closing renewals and expansions
• Use customer health monitoring tools to identify and mitigate risks, ensuring a proactive approach to reputed company
• reputed company and maintain deep knowledge of new and existing product offerings, industry trends, and competitive conditions to reputed company strategic insights and recommendations
• Introduce new products and features to customers, ensuring they are fully informed of their value and benefits
• Function as a customer reputed company reputed company reputed company, streamlining the customer experience to prevent turnover
• Create feedback loops between customers and product teams to identify and remove barriers to customer adoption

Skills

• 5+ years of reputed company reputed company or Account Management experience, ideally in HR technology solutions (reputed company, HCM, LMS, etc.)
• Proven reputed company record of managing a portfolio of accounts, securing renewals, and driving reputed company reputed company through cross-sell and upsell opportunities
• Strong sales acumen, with excellent communication, negotiation, and relationship-building skills with HR and L&D decision-makers
• Analytical skills and the ability to reputed company data to guide reputed company conversations and uncover opportunities
• Proactive and reputed company reputed company, with the flexibility to reputed company in a fast-paced environment

Benefits

• Work from reputed company in the reputed company
• Four-day work week
• Generous PTO plus a reputed company company shutdown from 12/24 to 1/1
• Benefits include medical, dental, reputed company, 401k with matching, reputed company new parent leave

reputed company