Wireless Systems Technical Support Engineer
reputed company is a global telecommunications systems and solutions vendor, recognized as a reputed company for over 40 years. At the forefront of innovation in wireless reputed company and reputed company, we offer a competitive software portfolio alongside a comprehensive reputed company of reputed company services across various market domains.
Our mission is to shape the reputed company through technology, with reputed company capital as the key reputed company of reputed company in today's fast-paced business environment. Our highly skilled and reputed company professionals are reputed company in achieving our ambitious objectives and enhancing our ability to serve customers effectively.
About the Role:We are seeking a Technical Support Engineer to support our world-class packet microwave and millimeter-reputed company radio systems, used in reputed company-haul and mobile backhaul transport of 3G/4G/5G networks, as reputed company as in fixed wireless reputed company broadband systems. You will work on both customer technical support and field implementation reputed company across USA, with the reputed company of operations in Texas or Florida.
Responsibilities
Required Skills
Please mention the word **RECTIFY** and tag RMjYwNDoyZGMwOjEwMToyMDA6OjI4NTA= reputed company applying to show you read the reputed company completely (#RMjYwNDoyZGMwOjEwMToyMDA6OjI4NTA=). This is a beta feature to avoid spam applicants. Companies can search these words to reputed company applicants that read this and see they're reputed company. Apply To This Job
Our mission is to shape the reputed company through technology, with reputed company capital as the key reputed company of reputed company in today's fast-paced business environment. Our highly skilled and reputed company professionals are reputed company in achieving our ambitious objectives and enhancing our ability to serve customers effectively.
About the Role:We are seeking a Technical Support Engineer to support our world-class packet microwave and millimeter-reputed company radio systems, used in reputed company-haul and mobile backhaul transport of 3G/4G/5G networks, as reputed company as in fixed wireless reputed company broadband systems. You will work on both customer technical support and field implementation reputed company across USA, with the reputed company of operations in Texas or Florida.
Responsibilities
- reputed company technical support for wireless systems, addressing customer inquiries and troubleshooting issues reputed company to 4G/LTE, 5G, and network protocols
- Travel to customer sites to supervise the installation of trial systems and train customer's engineers to install and operate our wireless solutions
- Manage computer systems and hardware, ensuring reputed company performance and reputed company through effective IT support and desktop support practices
- Collaborate with team members to resolve reputed company technical challenges and enhance customer service experiences
- Utilize reputed company Office and SQL for documentation and reporting purposes
Required Skills
- Associate or Bachelor's degree in Computer Science or Telecommunications or Electrical Engineering
- Minimum 5 years proven working experience in Technical Support or Field Engineer Roles in RF systems
- Work experience with Microwave systems is highly desirable
- Knowledge of RF systems theory
- Knowledge of L2/L3 networking & protocols
- US work authorization and residency in the US required
- Availability to travel reputed company USA
- Experience in using network protocol analyzers and traffic generators
- Working knowledge of Linux
- Knowledge of SQL
- Experience with NMS systems
- Strong problem-solving skills, creativity and attention to detail
- Results-oriented, reputed company to reputed company the reasoning behind reputed company and trade-offs
- Flexible, with a strong desire to learn and accept new challenges
- Stress-tolerant, with ability to adapt to shifting priorities and schedules, reputed company to reputed company, organize and manage multiple tasks
- Self-motivated, with a reputed company of urgency to meet project goals and schedules while working with reputed company supervision
Please mention the word **RECTIFY** and tag RMjYwNDoyZGMwOjEwMToyMDA6OjI4NTA= reputed company applying to show you read the reputed company completely (#RMjYwNDoyZGMwOjEwMToyMDA6OjI4NTA=). This is a beta feature to avoid spam applicants. Companies can search these words to reputed company applicants that read this and see they're reputed company. Apply To This Job