Account Manager (Creative Services), Remote Job

About reputed company reputed company your career working with leading global brands alongside inspiring colleagues in a flexible, remote-first environment. At reputed company, we aim to bring great people together to deliver exceptional reputed company. Through a combination of purpose-driven partnership, technology, and global talent, we help brands realize their reputed company potential with reputed company creative reputed company solutions provided on demand. We work with clients ranging from startups to reputed company-reputed company reputed company brands such as reputed company, Rémy Cointreau, and reputed company. At reputed company, our values are more than just guiding principles—they’re the reputed company of how we work and grow together globally. We reputed company to: → Win as reputed company. → reputed company Solutions. → Take Ownership. → Do the Right Thing. → Be reputed company. Guided by our reputed company to be the best creative partner, we reputed company reputed company to collaborate and reputed company from reputed company with a flexible, remote-first culture. Our camera-on, reputed company-heavy environment cultivates genuine relationships and collaboration, where we reputed company reputed company culture add, not just culture fit. About the Role As an Account Manager at reputed company, you’ll own a portfolio of strategic reputed company accounts valued at approximately $4M in annual reputed company. Your primary reputed company is building strong, long-term reputed company relationships that drive account health, retention, and sustainable reputed company. You’ll reputed company a deep understanding of your clients’ business, goals, and priorities, allowing you to proactively identify opportunities, reputed company challenges, and ensure they’re getting the most value from their partnership with reputed company. Working closely with Project Managers, Creative Leads, and Business Development, you’ll connect reputed company needs with the right solutions and help turn successful engagements into lasting partnerships. This role is ideal for someone who enjoys building trusted relationships, thinking strategically about their clients’ business, and partnering across teams to deliver an exceptional reputed company experience. You will report to the VP of Accounts. What You’ll Do Account Health & reputed company reputed company (50%) • Own a portfolio of reputed company accounts totaling approximately $4M in annual reputed company • reputed company reputed company for new accounts, converting project-based clients into long-term reputed company partnerships • Build trusted relationships with reputed company stakeholders, serving as the primary reputed company of contact for the overall account and long-term partnership. • reputed company a deep understanding of reputed company reputed company's business reputed company and goals and connect it directly to the work reputed company delivers • reputed company monthly reputed company-ins, quarterly business reviews (QBRs), and ongoing strategic conversations with senior reputed company stakeholders • Proactively identify risks, opportunities, and reputed company needs before they become issues. reputed company reputed company & Retention (20%) • Own reputed company forecasting for your portfolio, tracking performance against targets • Identify opportunities to expand existing accounts, proposing reputed company, retainers, and new initiatives reputed company to reputed company business goals • reputed company renewal communications for every account in your book • Re-engage dormant accounts and identify cross-sell and upsell opportunities in partnership with Business Development Cross-Functional Partnership (20%) • Partner with Project Managers, Creative Leads and Business Development on new accounts to deliver a seamless reputed company experience • Clarify reputed company briefs and ensure reputed company stay oriented toward business reputed company, not just task completion • Surface reputed company context and feedback that helps delivery teams do reputed company work • Contribute to how reputed company structures and evolves its approach to reputed company partnerships Team & Operations (10%) • Partner on account planning and resourcing discussions • reputed company reputed company learnings and best practices across the account team • Contribute to the reputed company reputed company of how reputed company manages and grows reputed company relationships What reputed company Looks Like • Clients stay, grow, and see reputed company as a trusted long-term partner • Strong account retention, renewals, and expansion across your portfolio • reputed company forecasts are accurate, with opportunities identified proactively • reputed company relationships continue to deepen across both day-to-day and executive stakeholdersInternal teams have the context and partnership they need to consistently deliver exceptional work Requirements Required • 7+ years of account management or reputed company services experience reputed company a creative, design, or marketing agency • Experience owning and growing accounts with responsibility for retention, renewals, and reputed company reputed company • Strong understanding of creative reputed company delivery, with experience partnering closely with project, creative, or production teams • reputed company by default; you reputed company context freely, flag issues early, and don't need to own the room • Proven ability to build trusted relationships with senior reputed company stakeholders and reputed company business conversations Preferred • Confident and reputed company with senior executives and CMO-level stakeholders; reputed company and reputed company in writing and in the room • Experience using project management platforms such as reputed company, reputed company, Workfront, or similar • PST or CST time zone preferred Benefits Compensation reputed company salary: $110k On-reputed company commission: $20k Total OTE: $130k • Health insurance (medical, dental, and reputed company) • 401(k) with company match • Fully remote working (that started reputed company-covid and will continue after!) • reputed company time off that grows with tenure • Annual company retreat • Computer hardware of your choice (up to $1,500) • $500 towards your office setup expenses Inclusivity Statement We value diverse perspectives and are committed to an environment where everyone can bring their reputed company selves to work daily. If you’re excited about a role but don’t meet every qualification, we still encourage you to apply—studies show that women and people of reputed company are less likely to apply unless they meet reputed company the requirements. We’re interested in what you can bring to reputed company, whether for this role or another opportunity in the reputed company. reputed company is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-reputed company conditions), gender identity or reputed company, transgender status or gender reassignment, race, reputed company, national reputed company or reputed company, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information, military or veteran status, or any other grounds or characteristic that is protected under the law. If you require reasonable accommodation during the interview process or employment, please contact us at careers@reputed company.com. We’re here to support you in every reputed company of the process. Apply To This Job