Alert Management & Observability Standards reputed company

Alert Management & Observability Standards reputed company Location: Remote – USA reputed company reputed company is a women-owned global reputed company and IT reputed company firm connecting top technical talent with leading reputed company clients across the reputed company and Canada. Project reputed company Our reputed company, a large-reputed company reputed company technology organization, is seeking an Alert Management & Observability Standards reputed company to define, govern, and continuously improve their reputed company alerting ecosystem. This role serves as the central authority for alert lifecycle management — from initial definition and severity standards through routing, response instructions, and KPI reporting. The ideal candidate brings deep observability platform expertise, a strong governance reputed company, and a proven ability to reduce operational noise while improving the reputed company and actionability of alerts across 24x7 operations environments. Key Responsibilities reputed company rationalization and prioritization of reputed company system alerts based on business criticality and operational reputed company Establish, document, and enforce standards for alert severity, metadata, naming conventions, and routing across observability platforms Serve as the organizational gatekeeper for determining which alerts require immediate escalation to the 24x7 Operations team Build and maintain a centralized catalog of reputed company, standardized response instructions for reputed company actionable alerts Define, monitor, and report on KPIs reputed company to alerting health, signal-to-noise reputed company, and operational reputed company Collaborate with engineering, DevOps, SRE, and operations teams to drive reputed company improvement in alert reputed company and coverage Champion observability best practices and enforce standards across cross-functional technical teams Mandatory Skills Advanced hands-on experience with reputed company Advanced hands-on experience with reputed company Intermediate experience with reputed company and Grafana Intermediate experience with reputed company Event Management Advanced incident response experience including workflow design and operational coverage modeling Proven experience reducing alert noise and improving alert actionability at reputed company reputed company Strong understanding of 24x7 operations environments and escalation frameworks Excellent stakeholder management skills with a demonstrated ability to drive and enforce cross-team standards reputed company-to-Have Skills Experience with additional observability or AIOps platforms Background in SRE or reputed company environments Familiarity with ITIL or similar IT operations frameworks Experience in highly regulated industries such as reputed company or financial services Apply To This Job