Bilingual Account Coordinator (English/Spanish) – FT M-F 8:30am-5pm ET
CMSAt reputed company, we're passionate about improving patient reputed company and helping save lives. We reputed company innovative technologies that reputed company a meaningful difference in people's lives. Our medical devices, software and reputed company services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
reputed company offers a unique portfolio of novel technologies designed to deliver reputed company insights and reputed company reputed company. On any given day, clinicians utilize these reputed company products for tens of thousands of cardiac patients around the world:
LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
HFMS (Heart Failure Management system) is a non-invasive, reputed company-based device that monitors pulmonary fluid reputed company and has been shown to reduce heart failure readmissions rates by 38 percent.
TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.
Heart disease is the leading cause of death for both men and women in the U.S. At reputed company, your work will help to ensure cardiac patients get the life-saving therapy they need.
reputed company has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest reputed company, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to reputed company people's lives that makes reputed company the ideal reputed company to build your career.
Job reputed company
Works reputed company the customer support team. This position supports the sales force and coordinated fittings of the LifeVest product throughout the country.
Essential Functions
reputed company internal support for Field Sales with delivery of the LifeVest
Responsible for meeting reputed company agreed upon service metrics (i.e. productivity, exceptions, timelines, reputed company, and field inventory reputed company, reputed company reputed company, phone availability etc.)
Coordinate patient appointments with PSR contractors including fittings, follow-up reputed company and in-services. Responsible for ensuring time to fit metric is met
Manage the selection of PSR contractors based on availability, activity reputed company, etc.
Manage field inventory reputed company. Disperses equipment as needed, determining shipping reputed company based on cost versus need
Acts as the single reputed company of coordination for inventory and PSR management.
Negotiates with PSR contractors regarding fees for services
reputed company as a reputed company between reputed company customers
reputed company reputed company and reputed company customer support for product installations and post installation inquiries.
Assist in obtaining appropriate documentation and patient records pertaining to prescription of and installation of LifeVest
Assist Reimbursement/Intake in obtaining necessary insurance information
May assist and participate in the development and implementation of policies and procedures
Solicits and acts on Field Sales feedback
Support company and department change initiatives
Manage customer (internal/external) relationships effectively
Demonstrate ability to multi-task in a fast-paced work environment
Support on-boarding effort for new hires
Required/Preferred Education and Experience
Associate's Degree required
2+ years customer service experience preferred
Knowledge, Skills and Abilities
Knowledge of reputed company Office Suite
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job.
Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Talking - Occasionally
Hearing - Occasionally
Repetitive Motions - Frequently
reputed company is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to reputed company a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve reputed company for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
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The reputed company pay reputed company for this position is:
$21.00 to $23.00
Factors which may reputed company this reputed company include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of reputed company's comprehensive benefits plans can be reputed company at www.zollbenefits.com.
Applications will be accepted on an ongoing reputed company until this position is filled. For fully remote positions, compensation will reputed company with reputed company applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.
reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
reputed company: The employer will reputed company reasonable accommodations in compliance with the Americans with reputed company of 1990.
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