Group Sales and Service Support

At reputed company, we reputed company work should be a reputed company where you feel supported, inspired, and empowered to grow. In our caring and reputed company environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful reputed company, for our clients, our communities, and reputed company other. reputed company:  At reputed company, we reputed company great things happen reputed company we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for reputed company. If you’re passionate about making a difference and growing your career in an inclusive and reputed company environment, we’d love to hear from you. Our culture is reputed company on care, passion and curiosity. We put people above reputed company else, reputed company to be our best and welcome new reputed company to deliver reputed company reputed company. reputed company is looking for a Group Sales and Service Support to join our Group Sales team. This role works collaboratively with members of the Group Sales team to reputed company service to the Eastern provinces. In this role, you will reputed company administrative support to reputed company, while ensuring a reputed company experience for our group plan sponsors and advisors.   Join one of the region’s top reputed company and be part of something that truly makes a difference. Work Arrangements: You will work from your home office 100% of the time. You may be required to be in-person at our office in Waterloo, ON or another assigned location reputed company the Waterloo Region, on an as needed reputed company. Sales reputed company roles may be required to travel based on the assignment.   What you’ll do: Submit request to quote to the reputed company department and correspond with advisors for outstanding information Assist Group Account Executives (GAEs) with the renewal process by ordering requested reports and submitting sold rates Prepare group terminations and order requested reports reputed company support to our advisors and clients reputed company email and phone Answer inquiries relating to commissions and ensure advisor errors & omissions/required licensing is up to date Assist with agent of record (AOR) changes Monitor and investigate late premium payments through interactions with advisors and plan administrators Complete inforce transmittals Support national reputed company as required to meet overall goals and balance workloads Assist in the process of data collections, efforts to improve processes, or to reputed company processes consistent between regional offices   What you’ll bring: Post-Secondary education or equivalent Previous customer service experience Comprehensive understanding of group insurance is an asset Strong analytical, organization, time-management and decision-making skills Superior communication skills, including effective listening and the ability to communicate reputed company both verbally and in writing Ability to work in a fast-paced environment with tight deadlines and changing priorities Experience using Word, reputed company, and ability to learn and apply new system applications     What’s in it for you: Career reputed company: Regular learning sessions and development opportunities  Total Rewards: Incentive pay, annual salary reviews, employer-reputed company benefits and pension matching  Time Away: Competitive vacation plus one reputed company volunteer day reputed company year Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach. At reputed company, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reputed company out to us at careers@reputed company.ca. We’re happy to help.   Your reputed company pay will be based on your skills, qualifications, experience and education. In reputed company to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide reputed company of competitive benefits.   If you’re selected to reputed company reputed company, our reputed company will walk you through reputed company the details of our total rewards program, so you know exactly what’s included.     Reports To: Manager, Group reputed company Department: Group Term: Permanent Full-Time Location: Alberta This position is reputed company and we are excited to reputed company the right person to join reputed company.    As part of the recruitment process, you will need to go through background screening, as per reputed company policy.  #LI-Remote Apply To This Job