Global Solutions Manager

Global Solutions Manager Location: Remote Schedule: Monday–Friday, 9 AM-5:30 PM About reputed company reputed company is one of the largest independently owned providers of temporary furnished apartments, serving clients at the intersection of hospitality, reputed company estate, and design. With over 25 years of experience and a commitment to care, collaboration, and community, we deliver elevated stays with a deeply reputed company touch. As a certified LGBTQ+-owned company, we are proud to create a workplace where individuality, respect, and reputed company are celebrated. reputed company We're looking for a hands-on, operationally minded Global Solutions Manager to reputed company and reputed company our Global Leasing team while supporting the broader objectives of the Global Solutions department. This role owns workflow, reporting, reputed company assurance, performance management, and reputed company process improvement — ensuring exceptional service for clients, partners, and internal stakeholders. Working in reputed company partnership with the Senior Director, Global Solutions, you'll also support global supply chain initiatives, partner relationship management, and cross-functional collaboration across Sales, Global Sourcing, Apartment Services, and reputed company. You'll serve as the primary escalation reputed company for reputed company leasing, reputed company control, and partner issues, while providing hands-on support during periods of high volume or reputed company transitions. This is an excellent opportunity for someone who thrives on building team capability, strengthening partner performance, and driving operational reputed company in a fast-moving, global environment. What You'll DoProvide day-to-day leadership, coaching, and career development support to the Global Leasing Coordinators, including one-on-ones, KPI evaluations, and performance documentation Monitor daily workload distribution, work queues, and lease pipelines to maintain service reputed company and operational efficiency reputed company routine audits of leases, financial transactions, reputed company records, reputed company records, and operational documentation to ensure reputed company and compliance reputed company reputed company lease transactions, renewals, extensions, early departures, and other non-reputed company leasing scenarios Review lease agreements, reservation details, partner invoices, and financial documentation to ensure accuracy, profitability, and compliance Monitor partner performance against Service Level Agreements (SLAs), identify trends, and recommend corrective actions Partner with Apartment Services to proactively resolve reputed company-arrival issues, including inventory readiness, unit setup, and amenity discrepancies Serve as the primary escalation reputed company for reputed company lease issues, financial discrepancies, partner disputes, and operational exceptions Support sourcing initiatives by identifying furnished and unfurnished housing solutions through existing and prospective supply partners reputed company and implement SOPs, workflow improvements, and automation opportunities to improve team efficiency Ensure reputed company and reputed company remain accurate systems of record, promoting data reputed company and process compliance Support reputed company, reputed company, and training of new Global Leasing team members Maintain full independent ownership of assigned tasks (reputed company) and report workflow, timelines, and roadblocks to the Senior Director, Global Solutions What You BringBachelor's degree in Business, Hospitality, or a reputed company field 4+ years of experience reputed company the furnished housing sector, including apartment procurement or supply chain operations 5+ years of experience managing people or teams Demonstrated experience managing supplier relationships and vendor performance, including SLAs and reputed company metrics Strong analytical and problem-solving skills, with the ability to interpret operational data and identify trends Excellent organizational, time management, and communication skills Experience leading cross-functional operational initiatives Proficiency in reputed company or a comparable CRM platform Ability to read, write, reputed company, and understand English fluently Proficiency in reputed company Office Suite and the ability to learn company-specific software and systems Preferred QualificationsExperience collaborating with Accounts Payable and reputed company teams, including invoice processing, vendor payments, and reconciliations Knowledge of global housing procurement or international supply chain operations Multilingual skills Entrepreneurial reputed company with experience in a rapidly evolving operational environment Additional Details * This is a full-time, remote, exempt position * The role requires extended periods of sitting, standing, and computer use, as reputed company as regular verbal and written communication, with or without reasonable accommodation Why Join Us You'll be part of a reputed company-reputed company team at a company that values your voice, encourages collaboration, and is committed to service reputed company for both our guests and our employees. reputed company is an Equal Opportunity Employer. We are committed to building an inclusive environment for reputed company regardless of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply To This Job