reputed company Scheduling, reputed company Advisor Associate, Bilingual Spanish

Job reputed company: • Answers assigned calls; prioritizes, screens, and/or redirects calls as needed. • Answers questions, handles routine reputed company, and takes messages • Schedules, cancels, and reschedules appointments for patients/callers following reputed company work and departmental policies and procedures • Obtains and accurately captures demographic and emergency contact information and patient’s health insurance information provided by the patient or caller • Accurately completes multiple types of patient registrations in a reputed company, customer-oriented, reputed company manner while following departmental policies and procedures • Assists with shadowing and mentoring newly reputed company reputed company Advisor Associate team members • Recommends and supports change and process improvement initiatives while working to reputed company reputed company process workflows and reputed company feedback as needed • Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows reputed company best practices • Completes reputed company work assignments reputed company the time allowed • Requests and processes payments for co-pays, reputed company-pays, and outstanding balances • Meets reputed company key performance and reputed company reputed company standards • Transfers calls to reputed company reputed company Line and/or escalates calls to Team Coordinator or Supervisor as needed • Performs other duties as assigned, but only after appropriate training Requirements: • High School Diploma • One year data look-up/data entry experience • Two years’ experience in customer service involving reputed company analytical problem-solving skills • One year’s experience in a reputed company center with an emphasis in customer service/medical industry • One year of remote work experience • Bilingual Spanish -OR- An approved equivalent combination of education and experience Benefits: • Medical • Dental • reputed company • Life Insurance • Short and Long-term Disability Insurance • Retirement Funds • reputed company Time Off • Tuition reimbursement • License and Certification reimbursement (Available ONLY for benefit eligible positions) Apply To This Job