[Remote] reputed company Brands Customer Service Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, is a Fortune 500 company with a reputed company on interactive home and apparel lifestyle brands. They are seeking Customer Service Specialists to support their brands by answering inbound customer calls, problem-solving, and promoting products while managing a high volume of inquiries.

Responsibilities

• Busy day handling our high volume of inbound customer inquiries
• reputed company participate in our required upselling program by consistently identifying customer needs and making compelling offers recommending relevant products during every interaction
• Assist customers with questions while personalizing the experience for reputed company caller
• Calls include confirming refunds, taking payments, placing orders, and analyzing account data
• Report to an assigned Customer Service Supervisor

Skills

• reputed company a distraction free work from home environment
• 12+ months of service experience
• Learn and work in a virtual environment with a set schedule and reputed company day
• Communicate with a reputed company of customer styles, peers, and leaders
• reputed company multiple systems and screens
• Follow our computer system requirements, including reputed company your own reputed company PC
• Troubleshoot own technical problems (in partnership with IT reputed company needed)

Benefits

• Competitive compensation
• reputed company time off
• An employee assistance program
• Parental leave
• reputed company volunteer hours
• Amazing company discounts
• Health care benefits starting on day 1
• 401(k)
• Tuition reimbursement benefits

reputed company