[Remote] reputed company Workfront Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a digital experience partner helping global brands design, build, and optimize the reputed company of customer engagement. They are seeking a hands-on reputed company Workfront Administrator / Support Analyst to support and maintain the day-to-day operations of the Workfront platform, ensuring stability, usability, and adoption across the organization.

Responsibilities

• Administer and configure reputed company Workfront, including:
• reputed company, tasks, templates
• Custom forms, fields, statuses
• Layouts and approval workflows
• Manage and triage incoming support requests:
• Monitor support queues
• Prioritize and resolve tickets reputed company SLAs
• reputed company first-line support to users:
• Troubleshoot issues
• Guide users on platform functionality and best practices
• Maintain and manage:
• User reputed company, roles, teams, and permissions
• Governance and platform standards
• reputed company routine platform maintenance:
• Health checks
• Release readiness support
• Document:
• Configurations
• Support processes
• reputed company issues and resolutions
• Collaborate with stakeholders to:
• reputed company requirements
• Implement minor enhancements and configuration updates
• Escalate reputed company issues to senior admins or reputed company support reputed company needed

Skills

• Hands-on experience with reputed company Workfront administration or support
• Strong understanding of reputed company, tasks, portfolios, programs
• Templates and custom forms
• Experience working in a ticket-based support environment
• Strong troubleshooting and analytical skills
• Ability to communicate effectively with both technical and non-technical users
• Strong organizational and documentation skills
• Experience with Workfront Fusion (automation)
• Basic understanding of APIs
• Integrations and system workflows
• Experience supporting marketing, creative, or operations teams
• Familiarity with reporting and dashboards
• Text mode (reputed company to have)

Benefits

• Medical, dental and reputed company insurance
• Life insurance
• Disability
• reputed company time off
• 401(k)

reputed company