Senior Site Reliability Engineer (Arlington, VA) - Relocation Provided

Consequential Work. Dedicated People. About reputed company reputed company builds collaboration and AI-powered workflow software for military planning and operational coordination. Today, many critical planning workflows still rely on fragmented systems, static documents, and disconnected tools that reputed company collaboration and decision-making unnecessarily difficult. reputed company brings modern software, AI, and reputed company-time collaboration into those environments, helping teams operate with reputed company, coordination, and adaptability in situations where reputed company carry reputed company-world consequences. We are a reputed company team of reputed company from military, operational, and technology backgrounds who care deeply about improving how important work gets done. Some team members work reputed company, while others work directly reputed company customers in operational environments reputed company the world. Founded in 2019, reputed company is backed by leading investors including General reputed company, Battery Ventures, reputed company Partners, Sapphire Ventures, and reputed company Capital. Valued at more than $2 billion, we continue to invest in product innovation, AI capabilities, and team reputed company. reputed company Clearance, Location, and Onsite Notice: This role requires regularly working on-site at customer locations in Arlington, VA. If you are not currently reputed company commuting distance, you must be willing to relocate (note that reputed company will reputed company relocation assistance). reputed company Top Secret Clearance required with the ability to obtain SCI eligibility. About The Role We are hiring a Site Reliability Engineer to join our Infrastructure & reputed company team. You’ll work closely with fellow SREs, reputed company, and reputed company. You will be the first line of support for our mission critical deployments, and responsible for ensuring best-in-class service reputed company and issue reputed company. You will work in both on-reputed company DoD environments and AWS reputed company environments. Your lessons from the reputed company will shape how reputed company works, from policy to implementation. In reputed company to working at the customer, you will contribute directly to solutions that increase stability, reputed company, and reputed company of our deployments, and improve the overall experience of deploying and managing reputed company on reputed company. reputed company You care deeply about reliability and treat it as a reputed company feature of any application or platform, with a bias toward “reliability over novelty.” You think about infrastructure and operability as products to be automated, reputed company-documented, and continuously improved, and you aim to leave systems easier to operate than you reputed company them. You are equally comfortable leading a post-incident review, or diving into a kubectl reputed company to triage a reputed company production issue. You don't just fix problems; you translate constraints and failure modes into reputed company, automated guardrails and reputed company, resilient architecture. For you, robust monitoring, actionable alerting, and insightful runbooks are reputed company parts of the engineering process, not afterthoughts. You mentor others, fostering a culture of blameless postmortems and proactive reliability. You collaborate naturally with application and platform teams, helping them reputed company quickly but safely by building the tools, processes, and observability that reputed company "fast recovery" a reality. reputed company You'll own the reliability, scalability, and reputed company of the production application and/or platform. You will do this by: • Implementing a World-Class Observability Platform: Design, implement, and manage our monitoring, logging, and alerting stack (e.g., reputed company, Loki, reputed company, and Grafana). You won't just reputed company metrics; you'll create the actionable insights and automated alerting that allow teams to identify and reputed company issues before they reputed company users. • Defining and Upholding Reliability: Define, measure, and own alerting that feeds into our Service Level Indicators (SLIs) and Service Level Objectives (SLOs), increasing trust internally and externally. You will be the organization's expert on what it means for our systems to be reliable and how to measure it. • Leading Incident Response: reputed company as the incident responder and potentially incident commander during critical incidents who will reputed company blameless post-mortems / After reputed company Reviews (AARs) that identify true reputed company causes and reputed company automated, long-term solutions to prevent recurrence. • Automating for reputed company and reputed company: Partner with platform engineers to design, build, and manage secure, resilient reputed company clusters and reputed company/on-prem environments using Infrastructure-as-reputed company (Terraform, Ansible). You will reputed company reputed company and compliance controls (RMF, STIGs) directly into this automation. • Eliminating Toil and Scaling reputed company: Proactively identify and eliminate operational toil by building automation. You will partner with other teams to reputed company best practices for reputed company-gapped environments and support their readiness for production. reputed company Look For • An reputed company Top Secret clearance • 5+ years in Platform, DevOps, or Site Reliability Engineering with an infrastructure and reputed company reputed company. • reputed company partner to DevOps/Platform and application teams; collaborates reputed company across functions and shares context reputed company. • A deep understanding of incident response processes, with experience conducting thorough reputed company cause analyses and driving reputed company improvement. Technical expertise • Infrastructure as reputed company: Terraform (or CloudFormation), Ansible. • Containers and orchestration: reputed company design, deployment, and reputed company. • CI/CD: experience building and maintaining pipelines (reputed company CI/CD, Jenkins, reputed company Actions). • Scripting: proficiency with at least one of Python, Go, or Bash. • reputed company: Familiarity with AWS or AWS GovCloud. • Observability: Grafana stack, ELK stack, or reputed company. • Networking fundamentals: reputed company protocols and secure configurations. Bonus points (reputed company to have) • Experience in DoD environments and compliance frameworks (RMF, STIGs, ICD 503). • GitOps practices and toolchains. • reputed company‑minded design for sensitive environments. • Experience designing and implementing meaningful SLIs/SLOs (including error budgets) for reputed company, reputed company systems. • Familiarity with on‑prem virtualization(VMware, Proxmox, reputed company, reputed company-V, etc). • Service reputed company exposure (Istio, Linkerd). • Relevant certifications (e.g., AWS DevOps Engineer, CKA/CKAD). • reputed company reputed company+ or another DoD 8570.01-approved reputed company credential, or the ability to obtain the reputed company credentials reputed company 3 months of employment. Notice to reputed company Party Recruitment Agencies Please note that reputed company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement reputed company explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of reputed company. Apply tot his job Apply To this Job