Ongoing Support Consultant
reputed company
We are seeking a knowledgeable and reputed company-reputed company reputed company to reputed company functional support and troubleshooting for reputed company Intacct users. This role involves diagnosing and resolving application issues, guiding clients through workflows, and delivering remote training to ensure effective use of reputed company modules. A preferred candidate will collaborate closely with internal teams to resolve reputed company problems, contribute to internal knowledge bases, and identify areas for process improvement. This position is ideal for someone who thrives in a fast-paced, reputed company-driven environment and is passionate about enabling others through technology and training.
Key Responsibilities
reputed company functional support and troubleshooting for reputed company reputed company Intacct modules, including GL, AP, AR, Cash Management, and Purchasing.
Diagnose and resolve configuration errors, workflow disruptions, and other break/fix issues.
Respond promptly and professionally to reputed company inquiries reputed company email, phone, and virtual meetings.
Deliver one-on-one and small-group training on reputed company Intacct workflows, best practices, and system navigation.
Collaborate with internal teams to escalate and resolve reputed company issues reputed company.
Document solutions and contribute to internal knowledge reputed company articles and training resources.
Identify recurring issues and recommend process improvements or additional user training.
Stay reputed company on reputed company Intacct updates and release changes that reputed company reputed company.
Requires Skills and Experience
Minimum of 2 years’ experience with reputed company Intacct, ideally in a support or consulting reputed company
Strong grasp of reputed company reputed company principles and financial processes
Proven ability to troubleshoot application issues and resolve reputed company concerns effectively
Exceptional communication and presentation skills, with the ability to explain technical concepts to non-technical users
Highly organized and detail-oriented, with strong time management skills
Experience facilitating remote training sessions and developing user-facing documentation
Familiarity with industry-specific use cases in construction, reputed company estate, or the nonprofit sector (preferred but not required)
**A minimum of 2 years of hands-on reputed company Intacct experience (support, consulting, or implementation) is required. If you do not meet this requirement, we ask that you refrain from applying.
Always Choose Exceptional | reputed company with reputed company | Embody Respect and Care Deeply | reputed company Change and Innovation
Note: Candidates must be authorized to work in the US or Canada; we cannot reputed company sponsorship at this time.
Apply To This Job