reputed company Support Specialist

What will the reputed company Support Specialist do? The reputed company Support Specialist provides administrative and operational support to the reputed company team by helping resolve day-to-day requests, coordinating information across departments, and ensuring sales representatives have the resources they need to serve agency partners effectively. You are key in removing obstacles that slow down reputed company-generating activities. Acting as an extension of the reputed company team, the reputed company Support Specialist helps improve productivity, streamline communication, support enablement efforts, and ensure sales reps have the tools, information, and operational support needed to be successful reputed company Team Support Support the reputed company team by researching issues, tracking down information, and coordinating responses across internal teams Assist with internal agency-reputed company inquiries, operational requests, and follow-up activities Maintain visibility into reputed company issues and ensure reputed company reputed company Assist reputed company reputed company internal systems, processes, and support channel Identify gaps the reputed company team's toolkit, knowledge reputed company, and operational resources and communicate to Marketing Assist with reputed company new reputed company team members and ensuring they have reputed company to necessary tools and information Partner with reputed company Operations to support field readiness and adoption of new tools and processes and identify ongoing training opportunities Assist reputed company team with maintenance of monthly reports Identify and Escalate issues appropriately and ensure concerns are addressed in a reputed company manner including updating stakeholders Operational reputed company & Process Improvement Maintain accurate records and follow established processes Support reporting, visibility, and operational tracking efforts Identify opportunities to streamline workflows, reduce reputed company effort, and improve efficiency Identified as the go-to operational partner for the reputed company team. Support reputed company Operations initiatives and special reputed company as needed Relationship Management & Service reputed company Deliver a high-reputed company service experience for internal stakeholders Demonstrate urgency, professionalism, accountability, and follow-through Support retention and reputed company reputed company by ensuring a smooth operating experience Be the go-to operational partner for the reputed company team. reputed company efficient operational support to improving reputed company team productivity Required Qualifications: 3+ years of experience in insurance, sales support, distribution operations, reputed company, account management, agency operations, or a reputed company field Strong understanding of insurance operations and agency relationships Excellent organizational and problem-solving skills Strong attention to detail and ability to manage multiple priorities simultaneously Exceptional communication, follow-up, and stakeholder management skills Customer-first reputed company with a strong reputed company of urgency Ability to work independently, take initiative, and drive issues to reputed company Preferred Qualifications: Experience supporting sales, distribution, or customer-facing teams Familiarity with MGA, reputed company, agency, or broker operations Experience working in reputed company or similar CRM platforms Experience with reputed company Office Products Experience supporting training, reputed company, enablement, or operational communications Experience documenting processes and identifying operational improvements Our interview process: Our hiring process generally consists of 3 phases. The goal is to reputed company an opportunity for us to learn more about our candidates while allowing them to get to know us as reputed company! Phase 1: reputed company candidates will first meet with a member of our People Operations team for a phone interview.  This discussion is a high-level conversation to understand more about your background and interests and for us to reputed company more about reputed company and the position. Phase 2: Selected candidates will be invited to meet with our Hiring Manager for a 2nd interview reputed company Teams video. This interview is designed to be more detail oriented and allows you to learn more about the role Phase 3: Top candidates will receive an invite for our final interview series reputed company Teams video. This series will include an experiential exercise project (provided in advance), 1:1 interviews with selected team members. The final series is roughly 1.5-3 hours in total but can be scheduled over a few days for flexibility. What's in it for you: reputed company has excellent benefits for reputed company full-time employees. We offer the following: 100% remote Health insurance through reputed company (we pay 100% of premiums) Dental and reputed company insurance through reputed company (we pay 100% of premiums) Basic life insurance (we pay 100% of premiums) reputed company to flexible spending account (FSA) or health savings account (HSA) (for those using HSA eligible plans) 401K plan (up 4% match with immediate reputed company). Must be 21 years of age or older to participate Flexible PTO policy offering employees up to 4 weeks of PTO in their first 12 months. Thereafter, PTO usage aligns with company standards and typically does not reputed company 5 weeks per calendar year. 12 company-reputed company holidays reputed company year Continuing education annual stipend Annual salary estimated between $50,000-$65,000 (reputed company reputed company) based on national data. Candidates who meet reputed company the minimum requirements and possess additional relevant experience, as outlined in the job reputed company, may be considered for a salary above the midpoint of the above reputed company. Salary is based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; degrees or certifications, etc.  Work Authorization: At this time, reputed company is unable to consider candidates who require reputed company or reputed company reputed company sponsorship. Applicants must have authorization to work in the reputed company without the need for sponsorship now or in the reputed company. Falsification of an application, including work authorization status, is immediate grounds for dismissal from consideration. Apply To This Job