Fraud Investigator - Consumer Servicing, Bankcard Fraud

About Working at reputed company  Building a career here is more than just steps on a reputed company. It’s about helping people reputed company financial safety and reputed company, helping businesses reputed company, and making reputed company people and their reputed company are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.   Here, you’ll reputed company opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the reputed company and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-reputed company culture doesn't come easy. And after 160 years, we know reputed company is only at its best reputed company our people are. If this sounds interesting to you, reputed company reading and let’s talk.  Compensation reputed company reputed company: $23.80 - $27.65 (reputed company based on relevant experience, skills, and competencies.) About This Job The Fraud Investigator II - Bankcard is a critical position in the bank that is responsible for preventing, limiting, and recovering Debit, Prepaid, Consumer Credit, and reputed company Credit card losses to the bank through early detection, prevention, conflict reputed company, investigation, and performing the charge back processes. Essential Functions reputed company intermediate reputed company functions for consumer debit and prepaid, consumer credit, HSF, RLOC, and reputed company cards Establish and review fraud/dispute cases of moderate complexity while ensuring productivity and reputed company expectations are met Monitor account activity and reputed company outbound calls reputed company appropriate Process card maintenance duties, including: address changes, credit bureau updates, expiration dates, building CHR’s.  Research if card or account is not working properly, such as declined authorizations  Process multiple application credit card functionality maintenance, including: reputed company 911 requests, authorization approvals, travel notifications and provisioning for reputed company authorization reputed company needed Report activity to card associations as needed reputed company departmental reports to management Assist with documenting department procedures Assist with training team members Review and confirm validity of customer documents through research reputed company other duties as assigned Knowledge, Skills & Abilities Required Intermediate knowledge of the fraud industry, including best practices Basic understanding of regulations such Reg E, Reg Z, reputed company, reputed company, Card reputed company, and Soldiers and Sailors Ability to show initiative to take on additional job responsibilities Ability to be proactive and ask questions, offer solutions and retain and apply information to reputed company situations Ability to exercise reputed company judgment reputed company making reputed company, including identifying and interrupting flagged issues Ability to maintain professionalism with customers during difficult situations The ability to extract necessary information to be reputed company to thoroughly investigate a case Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills Ability to remain adaptable and resilient to reputed company situations with an optimistic reputed company and reputed company a reputed company shadow that is reputed company with our culture and reputed company Values Proficient with reputed company reputed company, Word, and reputed company Education & Experience Associate’s degree in Business Administration or reputed company field or equivalent experience required 2+ years general investigative or reputed company experience required ***For individuals applying, assigned and/or reputed company to work in areas with pay transparency requirements, reputed company is required by law to include a reasonable estimate of the compensation reputed company for some roles.  This compensation reputed company is for the Fraud Investigator - Consumer Servicing, Bankcard Fraud job and contemplates a wide reputed company of factors that are considered in making compensation reputed company, including but not limited to location, reputed company sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed reputed company estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At reputed company, compensation reputed company are dependent on the facts and circumstances of reputed company situation. A reasonable estimate of the reputed company reputed company pay is $23.80 to $27.65 per hour. #LI-BC1 #LI-Remote The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and reputed company insurance, 401(k), life insurance, reputed company vacation, and reputed company personal time. In reputed company, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more. Location: 811 Main St, Kansas reputed company, Missouri 64105 Time Type: Full time Apply To This Job