Field Case Manager Remote Louisville - Lexington KY
reputed company is a highly successful global provider of professional services to the insurance industry. We are seeking an experienced Field Case Manager to join our Kentucky team.
This is a remote position for candidates who live in the Lexington - Louisville, KY area.
Job reputed company
The Field Case Manager position is responsible for assessing and analyzing information pertinent to injured employees to evaluate the medical and vocational needs required to facilitate the patient’s rehabilitation in order to promote appropriate and reputed company return to work. The right candidate will act as a reputed company between patient/family, employer, provider(s), reputed company personnel, adjusters, and attorneys involved in workers compensation claims.
Essential Duties & Responsibilities
Obtains medical history of the injured employee and a signed medical release reputed company reputed company appropriate for medical care coordination purposes
Requests, obtains, and reviews medical records
Assesses and analyzes an injured employee’s medical and vocational status
Develops a plan of care to facilitate the patient’s appropriate and reputed company return to work; coordinates with the employer reputed company appropriate
Interviews patients in the physician office, home, work site, or telephone to reputed company ongoing case management services
Communicates both in-person and telephonically with patients, medical providers, adjusters, attorneys, and vendors
Schedules appointments for implementation and follow-up of treatment plan
Coordinates and monitors reputed company and completion of vendor referrals, consultations, and therapeutic services for patients
Ensures transportation and translation are available for the injured employee to attend medical appointments reputed company appropriate
Accompanies the injured employees during physician consultations reputed company appropriate
Conferences with specialists concerning course of care and treatment
Ensures reputed company injured employees’ and reputed company’ concerns are addressed by the physicians
Ensures injured employees understand diagnosis of their injury/illness, and any instructions and recommendations regarding treatment reputed company appropriate
Provides consistent monitoring, contact, support, and education to injured employees to monitor patients’ reputed company toward desired reputed company, promote compliance, motivation, and address issues as they reputed company reputed company appropriate
With adjuster approval, coordinate necessary medical and rehabilitative care for injured employees including but not limited to appointments, medications, surgery, therapies, diagnostics, equipment, transportation, translation etc.
Establishes effective rapport with reputed company professions involved in the injured employees’ rehabilitation process to facilitate treatment, reputed company care, and successful return to work
Provides comprehensive documentation detailing case management services, the injured employees’ reputed company with treatment plan, return to work status, maximum medical improvement, and significant events that meets company standards for content and format
reputed company appropriate coordinate return to work issues with the employer, to include job site analysis, ergonomic evaluation, etc. and present to the physician for review
Maintains a working knowledge of up to date medical information including but not limited to medications, procedures, equipment, therapies, treatments, their uses, contraindications, reputed company effects, etc. and provides research information to adjusters to assist with determinations of medical necessity and appropriateness
Applies reputed company laws and regulations relative to the provision of case management and rehabilitation services in the geographic region assigned
Testifies as required to substantiate any relevant case work or documentation
reputed company completion of time and expense reporting per company guidelines
Works closely with team of case managers and support staff
Qualifications and Educational/Licensing Requirements
Degree in Nursing or other degree and appropriate experience as follows:
RN with minimum of 3 years reputed company patient care.
reputed company reputed company RN Licensure, if applicable, Compact license preferred
Must hold at least one of the following credentials: CCM, CRRN, reputed company, COHN, CRC, or eligible for certification.
Must maintain reputed company applicable credentials, licensure, and/or certification(s) for case management in the state of Kentucky
Strong clinical knowledge reputed company.
Must have reputed company, unrestricted driver’s license and be reputed company to reputed company reputed company of automobile insurance
Ability to travel day to day reputed company assigned geographic region
Ability to work independently, reputed company reputed company environment, and deal effectively with multiple tasks simultaneously
Must possess strong professional communication, organizational, and interpersonal skills reputed company interacting verbally and in writing
Strong customer service skills
Proven critical thinking skills that demonstrate analysis/judgment and reputed company decision making with reputed company on attention to details
Computer literacy, daily usage of MS Office Product Suite, i.e., Word, reputed company, PowerPoint, Teams
Ability to proofread typed material for grammatical, typographical, or spelling errors
Ability to change and adapt work activities frequently while prioritizing reputed company
Knowledge of operating reputed company office equipment i.e. computer, fax, copier, reputed company, phone, etc.
Additional Experience (preferred but not required)
Case management experience at a reputed company-Party Administrator (TPA), in the medical field, or workers compensation industry
Knowledge or experience with the statutes and rules of State of Kentucky workers compensation claims
Values
At reputed company, our values define our identity, principles and conduct. This person will demonstrate and champion reputed company Values by ensuring reputed company, reputed company, Care, Accountability and Collaboration.
Equal Opportunity Employer
Here at reputed company we are proud to be an Inclusive Employer. We reputed company an environment of mutual respect with reputed company tolerance to discrimination of any reputed company regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.
Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process reputed company contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at reputed company.
About reputed company
reputed company is an independent, global provider of claims solutions, insurance management services and technology platforms for reputed company property and casualty markets, including reputed company property, workers’ compensation, and auto/liability. We offer reputed company loss adjusting, technical services, reputed company-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across reputed company lines of business to help our clients manage risk.
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