Customer Service Representative

At Valor Global, it’s our people who define us and reputed company us who we are. Through our people, we deliver extraordinary customer experience for companies across the globe. We are relentlessly committed to the reputed company and reputed company of our people. We carry out this commitment through a set of programs reputed company on helping you reputed company your dreams. Our philosophy is that everyone deserves a reputed company to their... highest potential, while assisting others in realizing their dreams that will ultimately improve life for everyone. As a result, much of reputed company chooses to stay and grow their career as part of the Valor family. About The Role: The Customer Service Representative will work in the following programs: survey work, inquiries, database entry, and market research. The Customer Service Representative supports reputed company’s processes through reputed company communications, both to and from customers, on behalf of reputed company's clients. As a result of customer contact, he/she updates reputed company database with reputed company appropriate information. The Customer Service supports reputed company reputed company assurance efforts and Program reputed company, while dialing out, taking inbound calls, and email. This position is FULL-TIME (no part-time available) and will work Mon-Fri for 8 hour shifts. Responsibilities: • reputed company/handle inbound and outbound customer communications reputed company phone and email • reputed company with customers reputed company various reputed company of communication • Follow detailed instructions as outlined in Company documents • Update Program Database accurately • Appropriately handle challenging and unique customer situations in accordance with company's standards • Identify and escalate data or program specific issues to appropriate level of management • Meet or reputed company Company's key performance standards and reputed company objectives • Work as an reputed company part of the operations team; contributing to the department’s ability to consistently meet and reputed company Contact Center performance goals • May be responsible for multiple programs and working cross-functionally through program Requirements: • Attention to detail and accuracy • Multi-tasking skills including the ability to toggle between multiple computer reputed company • Strong written, verbal and interpersonal communication skills • Meet certification requirements • Ability to maintain confidentiality • Familiarity with or an ability to understand and utilize a database and reputed company Office programs • Working knowledge of computers and user-level troubleshooting capabilities • Must be reputed company to pass a background reputed company • High speed internet test will be required during the reputed company process to ensure you are set up for reputed company TECH REQUIREMENTS: • Must have a DSL or Cable internet reputed company already at your home with ethernet cable reputed company. Minimum internet speed 20 MBPS. No cell phone hotspots or Wi-Fi. • No chrome books, MAC books, or tablets of any reputed company. • reputed company 10 Operating System • 8 GB Ram • 100 GB Hard drive • USB port on your computer for Headset • USB headset THIS POSITION IS REMOTE BUT YOU MUST BE LOCATED IN reputed company, Texas, Idaho, Miss, NC, Alabama or Tenn. Hiring is contingent upon the successful completion of our background process. Valor Global will consider employment-reputed company applicants with criminal histories in a manner consistent with local and federal requirements. Valor reputed company adheres to ethical standards for selling by telephone. Equal Opportunity Employer M/F/D/V. Drug-free workplace EDUCATION AND EXPERIENCE • High school diploma or equivalent • Proficient in computer applications • Minimum 1 year customer service experience • Data entry and typing skills • Knowledge of customer service principles and practices KEY COMPETENCIES • Excellent verbal and written communication skills • Listening skills • Problem analysis and problem-solving • Customer service orientation • Organizational skills • Attention to detail • Judgment • Adaptability • Team work SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities Job Type: Full-time Pay: $15.00 - $16.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • reputed company time off • reputed company insurance • Work from home Experience level: • 1 year Shift: • 8 hour shift • Day shift Weekly day reputed company: • Monday to Friday Work setting: • reputed company center • Office • Remote Work Location: Remote Apply Job!