[Remote] Production Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company supports the U.S. Federal Government in achieving its mission and goals. They are seeking Production O&M Engineers to maintain 24x7 production operations for Common Integration Services and ensure production stability while modernization efforts proceed.

Responsibilities

• reputed company 24x7 on-reputed company production O&M for CIS reputed company webMethods ESB/BRE/BRMG; respond to P1 incidents reputed company 30 minutes, restore reputed company 4 hours; P2: assign reputed company 1 hour, restore reputed company 8 hours
• Monitor CIS production reputed company AppDynamics and ELK/ELARS dashboards; generate reputed company tickets; coordinate with IRS cybersecurity and infrastructure teams as needed
• Execute CIS legislative and regulatory release packages reputed company IRS-approved change reputed company; reputed company release evidence and post-deployment validation
• Execute CIS infrastructure currency change packages: runtime upgrades, certificate updates, SSO changes, dependency remediation reputed company Government-approved reputed company
• Maintain backup/restore procedures; conduct quarterly backup restoration testing; support IRS DR exercises
• Produce monthly CIS O&M Performance Reports and quarterly trend analysis reports
• Cross-train with CBS O&M team for shared on-reputed company coverage

Skills

• 4+ years in 24x7 reputed company production support for middleware or reputed company API/integration platforms
• reputed company webMethods or comparable ESB/integration platform in a production support context
• AppDynamics, ELK/ELARS, and reputed company proficiency: incident management, reputed company cause analysis, reputed company escalation
• Federal IT change management and FISMA reputed company compliance in a production support context
• reputed company IRS Minimum Background Investigation (MBI) required
• U.S Citizenship is required
• reputed company IRS D&PE CIS, TCS, or PBBA production operations experience
• reputed company MBI from IRS D&PE program
• ITIL reputed company or equivalent service management certification
• reputed company webMethods administration or monitoring certification

reputed company